Troubleshooting  | 63

Memory Full 

The memory is full.

Delete unnecessary fax 
jobs and retransmit after 
more memory becomes 
available. Alternatively, 
split the transmission 
into more than one 
operation.

Network Error

There is a problem 
with the network.

Contact your network 
administrator.

[No Answer] 

The receiving fax 
machine has not 
answered after 
several redial 
attempts.

Try again. Ensure that 
the receiving printer is 
operational.

NonDELL Toner

T

The toner cartridge 
which the arrow 
indicates is not a Dell-
genuine cartridge.
Press OK to toggle 
the message to Stop 
or Continue.

W

 Stop 

X

You can select either 
Stop or Continue with 
the left/right arrow. 
If you select Stop by 
pressing OK on the 
control panel, the printer 
stops printing. If you 
select Continue, the 
printer keeps printing, 
but the quality cannot be 
guaranteed. 
If you do not select any, 
the printer will work as 
Stop is selected.
Replace the 
corresponding toner 
cartridge with a Dell-
genuine cartridge. 
See "Replacing the toner 
cartridge" on page 53.

Not Assigned

The speed button or 
speed dial number 
you tried to use has 
no number assigned 
to it.

Enter the number 
manually using the 
number keypad or store 
the number or address.

One Page is 
Too Large

Single page data 
exceeds the 
configured mail size.

Reduce the resolution 
and try again.

Open Heat Error 
Cycle Power

There is a problem in 
the fuser unit.

Turn the power switch 
off and on. If the problem 
persists, call for service.

Operation 
Not Assigned 

You are in the Add 
Page/Cancel Job 
operation, but there 
are no jobs stored.

Check the display to see 
if there are any 
scheduled jobs.

Out-Bin Full

The output tray of the 
printer is full of paper.

Remove paper.

Over Heat Error 
Cycle Power

There is a problem in 
the fuser unit.

Turn the power switch 
off and on. If the problem 
persists, call for service.

MESSAGE

MEANING

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Paper Jam 0
Open/Close Door

Paper has jammed in 
the feeding area of the 
tray.

Clear the jam. See "In 
the tray 1" on page 59.

Paper Jam 1
Check Inside

Paper has jammed in 
the paper exit area.

Clear the jam. See "In 
the fuser unit area" on 
page 59.

Paper Jam 2
Check Inside

Paper has jammed In 
the fuser area or 
around the toner 
cartridge

Clear the jam. See "In 
the paper exit area" on 
page 60.

Refilled Toner

T

The toner cartridge 
you have installed is 
not genuine or refilled. 
The arrow indicates 
which color toner 
cartridge.

The print quality may get 
poor if the refilled toner 
cartridge is installed, 
since its characteristics 
may significantly differ 
from the genuine. It is 
recommended to use 
Dell-genuine color toner 
cartridge.

Replace Toner

T

This message 
appears between 
Toner Empty and 
Toner Low status.

Replace the toner 
cartridge with a new one. 
See "Replacing the toner 
cartridge" on page 53.

Replace 
[xxx]

The life of the part 
expires totally.

Replace the part with a 
new one. Call for 
service.

Replace 
[xxx] Soon

The life of the part 
expires soon.

See "Checking 
replaceables" on 
page 57 and call for 
service.

Replace/Install 
Toner Waste Bin

The life span of the 
waste toner tank has 
expired and the printer 
will stop printing until 
the waste toner tank is 
replaced.

Replace the waste toner 
bank with a new one. 
See "Replacing the 
waste toner 
container" on page 56.

Retry Redial?

The printer is waiting 
for a specified time 
interval to redial a 
previously busy 
station.

You can press OK to 
immediately redial, or 
Stop/Clear to cancel the 
redial operation.

Scan Unit Open

The scan unit is not 
securely latched.

Close the scan unit until 
it locks into place.

Scanner locked

The scanner module 
is locked

Turn the power switch 
off and on. If the problem 
persists, call for service.

Send Error
(AUTH)

There is a problem in 
SMTP authentication.

Configure the 
authentication setting.

Send Error
(DNS)

There is a problem in 
DNS.

Configure the DNS 
setting.

Send Error
(POP3)

There is a problem in 
POP3.

Configure the POP3 
setting.

MESSAGE

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SOLUTIONS