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Solving Problems
Your printer is printing a Cleaning sheet
now.
Your printer is printing a Cleaning sheet
now.
The engine in your printer is checking
some problems detected.
The LSU(Laser Scanning Unit)in your
printer is checking some problems
detected.
A toner cartridge is not installed.
The toner cartridge you have installed is
not for your printer.
Install a genuine Dell toner cartridge
designed for your printer.
The network IP address you have set is
being used by someone else.
Check the IP address and reset it, if
necessary. See
"Setting Up a Network-
connected Printer"
.
The paper size specified in the printer
properties does not match the paper you
are loading.
Load the correct paper in the tray.
The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected.
If the
problem persists,
contact Dell.
Paper is jammed during printing.
"Clearing Jams in the Paper Tray"
Ensure that you are using the correct type of paper. See
"Paper Specifications"
Remove paper from the paper tray and flex or fan the
paper.
Humid conditions may cause some paper to stick together.
Multiple sheets of paper do not feed.
If multiple sheets have caused a paper jam,
"Clearing Jams in the Paper Tray"
Paper does not feed into the printer.
Remove any obstructions from inside the printer. See
"Cleaning the Interior"
Paper has not been loaded correctly. Remove paper from
the tray and reload it correctly.
There is too much paper in the paper tray. Remove excess
paper from the tray.
The paper is too thick. Use only paper that meets the
specifications required by the printer. See
"Paper
Specifications"
.
Ensure that the correct paper size is selected. See
"For
standard, Optional 500 Sheet Tray and HCF Setting Paper
Size"
.
An incorrect type of paper is being used. Use only paper
that meets the specifications required by the printer. See
"Paper Specifications"
There may be debris inside the printer. Open the
Transparencies stick together in the paper
exit.
Envelopes skew or fail to feed correctly.
Ensure that the paper guides are securely in place on both sides
of the envelopes.
The printer is not receiving power.
Check the power cord connections. Check
the power switch and the power source.
The printer is not selected as the
default printer.