32

Troubleshooting

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.del

l.

com |

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ppo

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General Problems

Error Messages 

If an error occurs, the Error light glows amber and an error message is displayed on the printer 

LCD. Follow the directions on the LCD to resolve the problem.

D

EFAULT

 C

OUNTRY

 W

AS

 N

OT

 S

ET

—

If you did not select the default country during the setup process:

1

Click 

Menu

→

Printer Settings 

→

Country

.

2

Use the navigation arrow buttons until the desired country appears on the display, then press  .

3

Use the navigation arrows and 

buttons to set your country as the default.

C

AMERA

AND

PRINTER

DO

NOT

COMMUNICATE

. 

Make sure camera is in the correct file transfer mode. See you camera Owner's Manual.

A

NYTIME

YOUR

PRINTER

HAS

A

PROBLEM

, 

MAKE

SURE

:

• Your printer is on.
• The photo paper is loaded correctly. For help, see "Loading the Photo Paper" on page 15.
• Unplug the power supply from the electrical outlet. Reconnect the power supply (see your 

Setup 

Diagram

). Turn the power on.

I

F

YOUR

PRINTER

IS

NOT

ATTACHED

TO

A

COMPUTER

, 

MAKE

SURE

:

• You read and follow any messages on the LCD.
• The power supply is plugged into your printer and an electrical outlet.

I

F

YOUR

PRINTER

IS

ATTACHED

TO

A

COMPUTER

, 

MAKE

SURE

:

• The USB cable is securely attached to your computer and to your printer. For help, see the 

Setting Up 

Your Printer 

poster.

• Both your computer and your printer are on.
• The Dell  Photo Printer 540 is the selected printer. (It should not be set as the default if there is 

another printer connected.)

• Restart your computer. If problems persist, see “Uninstalling and reinstalling the software” in your

User’s Guide

. For help accessing your 

User’s Guide

, see page 11.