Tr o u b l e s h o o t i n g

7 3

Printer Is Scanning and Copying Without a Pre-Scan

1

On the operator panel, press Scan or Copy.

2

Press Options until 

ORIGINAL SIZE 

appears.

Press Select to choose Auto Detect (default).

3

On the operator panel, press Reduce/Enlarge and then press + until 

Fit to Page

appears.

4

Press Color or Black.

The scanner pre-scans your original document to determine its size, fits it onto the 
specified paper size, and then scans your original document.

 NOTE: 

Resizing an image may affect the scan and copy quality of your document.

Fax Does Not Work

In order for faxing to function properly:

•

The printer must be connected to an active phone line.

•

If you are using the printer software to fax, the printer must be connected to a 
computer with a USB cable.

•

The memory may be full. Wait until the faxes in memory have been sent, and then 
send the current fax again.

 NOTE: 

You cannot fax with a DSL (digital subscribe line), ISDN (integrated signature digital 

network), or cable modem.

5

For more information, see "Faxing" on page 40.

Printer Is Not Sending or Receiving Faxes

If you are having trouble sending or receiving a fax through the printer software, ensure 
that:

•

Your computer is connected to a working data/fax modem.

•

An active phone line is connected to the line-in connector of your data/fax modem.

•

Fax software is installed and configured on your computer.

•

Your printer is connected to the computer with a USB cable.