If you cannot see the paper or the paper does not move when pulled,
check the fuser area. For more information, see
3.
Insert paper tray 1 into the printer until it snaps into place.
Printing automatically resumes.
Paper Feed Jam (optional trays)
1.
Pull
optional tray
open.
2.
Remove the jammed paper from the printer.
If you cannot see the paper in this area or the paper does not move when pulled,
go to the next step.
3.
Pull the tray 1 half-way out.
4.
Pull the paper straight up and out.
5.
Insert the trays back into the printer.
Printing automatically resumes.
Multi-purpose Feeder Jam
1.
If the paper is not feeding properly,
pull the paper out of the printer.
2.
Open and close the
top cover
to resume printing.
Around the Toner Cartridge
NOTES: The fuser area is hot. Take care when removing paper from the printer.
1.
Open the
top cover
and pull the
toner cartridge
out. Set it on a clean flat surface.