Troubleshooting Guide
325
• Pitched color dots
• Vertical blanks
• Ghosting
• Light-induced fatigue
• Fog
• Bead-Carry-Out (BCO)
• Jagged characters
• Banding
• Auger mark
• Wrinkled/Stained paper
• Damage on the leading edge of paper
The output is too light
Action
Yes
No
1
The toner cartridges may be low or need to be replaced. Confirm the
amount of toner left in each toner cartridge.
a
Check the toner level in the
Status
tab in the Status Monitor.
b
Replace the toner cartridges as necessary.
Does this solve your problem?
The task is complete.
Go to action 2.
2
If you are using non-Dell brand toner cartridges, enable the
Non-Dell
Toner
option.
a
Launch the
Tool Box
, and click
Maintenance
on the
Printer
Maintenance
tab.
b
Ensure that the
On
check box under
Non-Dell Toner
is selected.
Does this solve your problem?
The task is complete.
Go to action 3.
3
Disable the
Toner Saver
in the printer driver.
a
On the
Others
tab, ensure that
Off
is selected in the
Toner Saver
drop-down menu.
Does this solve your problem?
The task is complete.
Go to action 4.
4
The print media surface may be uneven. Try changing the
Paper Type
setting in the printer driver. For example, change the plain paper to
thick.
a
On the
General
tab, change the
Paper Type
setting.
Does this solve your problem?
The task is complete.
Go to action 5.
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