35

Problem Solving

T

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 Projection stops automatically

Problems when projection starts

 Power does not turn on

Problems with the remote control

 The remote control does not work

Is sleep mode active?

When "Sleep Mode" has been set to ON, the lamp turns off 
automatically if no signal is input for about 30 minutes, and the 
projector switches to standby mode. Press the 

 button on the remote 

control or the 

 button on the projector's control panel to turn the 

projector's power back on. To cancel the sleep mode setting, change 
"Sleep Mode" menu command to "OFF".

"Setting" - "Operation" - "Sleep Mode" p.19

Have you pressed the [Power] 
button?

Press 

 on the remote control or 

 on the projector's control panel.

Is "Child Lock" set to "ON"?

If the "Child Lock" menu command is set to "ON", press 

 on the 

projector's control panel for about 3 seconds or press 

 on the remoto 

control to turn the power on.

"Setting" - "Operation" - "Lock Setting" - "Child Lock" p.20

Is "Key Lock" set to "ON"?

If the "Key Lock" menu command is set to "ON", all buttons on the 
projector's control panel are disabled. Press 

 on the remote control.

"Setting" - "Operation" - "Lock Setting" - "Key Lock" p.20

Are all of the indicators 
switched off?

Disconnect the power cable and then reconnect it. 

Setup Guide

Check the circuit breaker to see if power is being supplied.

Do the indicators turn off and 
on when the power cable is 
touched?

Turn the power off, disconnect the power cable and then reconnect it. If this 
does not solve the problem, there may be a problem with the power cable. Then 
contact your dealer or the nearest address provided at "International Warranty 
Conditions" in 

Safety Instructions/World-Wide Warranty Terms 

booklet.

Is the remote control light-
emitting area facing towards the 
remote control light-receiving 
area when it is operated?

Face the remote control towards the remote control light-receiving area.
The operating angle for the remote control is approximately ±30° 
horizontally and approximately ±30° vertically.

Setup Guide

Is the remote control too far 
from the projector?

The operating range for the remote control is approximately 10m. 

Setup Guide

Is direct sunlight or strong 
light from fluorescent lamps 
shining onto the remote 
control light-receiving area?

Set the projector up in a location where strong light will not shine onto 
the remote control light-receiving area.

Are the batteries dead, or have 
the batteries been inserted 
correctly?

Insert new batteries, while making sure that they face correctly. 

Setup Guide