101
101
Problem:
(Hard Drive mode) What do I do if I try to disconnect via the green arrow but keep getting “The device
‘Generic Volume’ cannot be stopped now. Try stopping the device again later.”
Answer:
Shut off any program that might be accessing data on the AV 700 TV, including Windows
®
Explorer. If
this does not work, shut down all programs, wait 20 seconds, then try the green arrow one or two times again. If
this does not work, you can shut off your AV 700 TV with the Stop/Esc button and then unplug it.
24.2 Charging and Power issues
24.2 Charging and Power issues
You do not need to fully discharge the batteries before recharging them.
Problem:
A full battery charge does not last as long as the specifi cations suggest.
Answer:
The specifi cations are under the condition that the screen backlight goes off after 30 seconds (for
music) and the user does not access the machine, it just sits and plays. If you get signifi cantly less time from a
full charge, call our technical support hot-line.
24.3 AV 700 TV locks up (freezes operation) or Stops
24.3 AV 700 TV locks up (freezes operation) or Stops
Problem:
The AV 700 TV locks-up. None of the buttons work.
Solution:
If the ‘
Lock buttons
’ is set, none of the buttons respond. Hold down the unlock action button for three
seconds to turn off the ‘
Lock buttons
’ function. A freeze up could also be caused by electrostatic phenomena.
That is, static electricity has temporarily knocked out the AV 700 TV. Hold down on the STOP/OFF button for 15
seconds and the AV 700 TV will shut off. Restart it normally now.
24.4 File issues, corrupted data, formatting, and partitioning
24.4 File issues, corrupted data, formatting, and partitioning
Problem:
I want to clean up my AV 700 TV’s hard drive, but Windows
®
will not let me use the standard hard drive
cleaning tools.
Answer:
This is because Windows
®
sees your AV 700 TV as a Windows Device and not a hard drive (USB Port
is set to
Windows Device
in
Setup > System
).
Do not change back to hard drive
and run a defragmenter
program. This will give unexpected results.
102
102
Problem:
On the AV 700 TV, I fi nd new fi le names and folder names that I never created and/or they have
strange gibberish names.
Answer:
(Hard drive mode) Most likely, the AV 700 TV’s fi le allocation table (FAT) has been corrupted. This
could have been due to the AV 700 TV shutting down (due to low battery power) while reading or writing to your
computer via the USB connection. To fi x a corrupted FAT problem, you should use the Error Checking utility or the
Check Disk utility explained at the end of this section. Attention: Windows and Macintosh often write extra fi les to
the hard drive such as
fi nder.def
or
System volume info
. These are normal and will not harm the AV 700 TV.
Problem:
Can I defragment the AV 700 TV’s hard drive?
Answer:
(Windows Device Mode) The AV 700 TV maintains an optimized fi le system and does not need to be
defragmented. Defragmenting will cause unexpected problems.
Problem:
I want to reformat the AV 700 TV’s hard drive.
Answer:
You can do this, but it will erase ALL of the data on your AV 700 TV. Sometimes this may be necessary
if your FAT (File Allocation Table) becomes so corrupted that nothing seems to fi x your fi le problems. First, as
explained below, you should run ScanDisk or the DOS chkdsk (Check Disk) program to try to fi x your problem. If
this doesn’t fi x your problem and you are sure you must reformat the AV 700 TV hard drive, then go to the screen
Settings > System
and press and hold the DOWN action button for three seconds. A button “Format HD” will
appear. Use this button to format the AV 700 TV’s hard drive. Remember, doing this will erase all the data on the
AV 700 TV’s hard drive!!!
Problem:
My fi les have disappeared from the AV 700 TV.
Answer:
To see all your fi les, in the
Browser
mode, make sure the action icon
Show all fi les
is turned on. Also make
sure that you browse your fi les via the Browser mode and not a fi ltered view such as
Photo, Music, or Video
.