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Understanding Printer Messages
The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This topic
provides a list of all printer messages, explains what they mean, and tells you how to clear the messages.
1 LCD display
5
buttons
2 Ready indicator 6 Error indicator
3
buttons
7 Cancel button
4 Menu button
8
button
Message
(The first and second lines are displayed
together. The third and forth lines blink
every three second.)
What this message means
What you can do
NNN-NNN
Restart Printer
Contact Support
IfMessageReturns
Error
NNN-NNN
relates to printer problems.
Turn off the printer, and then on. If this does not solve
the problem, contact Dell.
See "Contacting Dell" in the
Owner's Manual.
NNN-NNN
Restart Printer
Reseat Fuser
Contact Support
The outer levers on both sides of the fuser unit are
not securely locked.
Error
NNN-NNN
relates to printer problems.
Confirm that the outer levers on both sides of the fuser
unit are securely locked. If this does not solve the
problem, contact Dell.
See "Contacting Dell" in the
Owner's Manual.
016-316
Restart Printer
Reseat Memory
Contact Support
The printer detected an unsupported additional
memory module in the memory slot.
Remove the additional memory module. If this does not
solve the problem, contact Dell.
See "Contacting Dell" in the
Owner's Manual.
016-318
Restart Printer
Reseat Memory
Contact Support
The additional memory module is not fully inserted
into the slot.
Remove the additional memory module from the slot,
and then reattach it firmly. If this does not solve the
problem, contact Dell.
See "Contacting Dell" in the
Owner's Manual.
NNN-NNN
Restart Printer
Reseat
XXX
Contact Support
XXX
is not fully inserted.
Error
NNN-NNN
relates to printer problems.
Confirm that the unit is securely inserted. If this does
not solve the problem, contact Dell.
See "Contacting Dell" in the Owner's Manual.
Paper Jam
XXX
NNN-NNN
Open
YYY
Remove Paper
The printer detects a paper jam in
XXX
.
XXX
indicates a position in which a paper jam
occurs.
YYY
indicates a position that you open.
Error
NNN-NNN
relates to printer problems.
Clear the paper path.
When "Reg Cover" appears in YYY, the procedure to
remove print media is different depending on whether
the Duplex Module is attached or not.
See "
Clearing Jams
"
Paper Jam
XXX
NNN-NNN
Open
YYY
and
ZZZ
Paper Jam
XXX
NNN-NNN
Open
YYY
Open
ZZZ
Paper Jam Tray 1
071-101
Open Feed1 Cover
Pull out Tray 1
The printer detects a paper jam in
XXX
.
XXX
indicates a position in which a paper jam
occurs.
Pull out the specified tray and clear the paper path.
See "
Clearing Jams
"