![background image](/i/dell/157615/dell-3100cn/h/dell-3100cn-151.png)
The
Dell Supplies Management System
window appears.
2.
If ordering from the Web:
a.
When you cannot get information from the printer automatically by two-way communication, a window that prompts you to type the Service Tag
number appears. Type your Dell printer Service Tag number in the field provided.
Your Service Tag number is located inside the front door of your printer.
b.
Click
Visit Dell printer supplies ordering web site
.
3.
If ordering by phone, call the number that appears under the
By Telephone
heading.
Storing Print Media
To avoid potential paper feeding problems and uneven print quality, there are several things you can do.
l
To achieve the best possible print quality, store print media in an environment where the temperature is approximately 21°C (70°F) and the relative
humidity is 40%.
l
Store cartons of print media on a pallet or shelf, rather than directly on the floor.
l
If you store individual packages of print media out of the original carton, make sure they rest on a flat surface so the edges do not buckle or curl.
l
Do not place anything on top of the print media packages.
Storing the Drum and Toner Cartridges
Store the drum and toner cartridges in their original packaging until you need to use them. Do not store the cartridges in:
l
Temperatures greater than 40°C (104°F).
l
An environment with extreme changes in humidity or temperature.
l
Direct sunlight.
l
Dusty places.
l
A car for a long period of time.
l
An environment where corrosive gases are present.
l
An environment with salty air.
Replacing the Drum Cartridges
CAUTION:
Before performing any of the following procedures, read and follow the safety instructions in your
Owner's Manual
.
Dell cartridges are available only through Dell. You can order more online at
http://www.dell.com/supplies
or by phone. To order by phone, see your
Owner's
Manual
.
Dell recommends Dell drum cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or
components not supplied by Dell.
Removing the Used Drum Cartridge
NOTE:
Remove any print jobs from the center output tray and close the multipurpose feeder cover before opening the top cover or front door.
NOTE:
First pull the optional duplex module back if it is installed.