Appendix
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Appendix
Limited Warranties and Return Policy
Dell-branded hardware products purchased in the U.S. come with either a 90-day, 1-year, 2-year,
3-year, or 4-year limited warranty. To determine which warranty came with your hardware
product(s), see your packing slip or invoice. The following section describes the limited
warranties and return policy for the U.S.
Limited Warranty for Dell-Branded Hardware Products
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in your—our end-user
customer's—Dell-branded hardware products, including Dell-branded peripheral products.
What is not covered by this limited warranty?
This limited warranty does not cover:
•
Software, including the operating system and software added to the Dell-branded hardware
products through our factory-integration system, third-party software, or the reloading of
software
•
Non-Dell-branded and Solution Provider Direct products and accessories
•
Problems that result from:
– External causes such as accident, abuse, misuse, or problems with electrical power
– Servicing not authorized by Dell
– Usage that is not in accordance with product instructions
– Failure to follow the product instructions or failure to perform preventive
maintenance
– Problems caused by using accessories, parts, or components not supplied by Dell
•
Products with missing or altered Service Tags or serial numbers
•
Products for which Dell has not received payment
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