![background image](/i/dell/152829/dell-c2660dn/h/dell-c2660dn-336.png)
334
Troubleshooting Guide
Jagged characters
Action
Yes
No
1
If the printer is installed in a high altitude location, set the altitude of
the location.
a
Launch the
Tool Box
, and click
Maintenance
on the
Printer
Maintenance
tab.
b
Under
Adjust Altitude
, select the value close to the altitude of the
location where the printer is installed.
Does this solve your problem?
The task is complete.
Go to action 2.
2
Replace the drum cartridges. See "Replacing the Drum Cartridges."
Does this solve your problem?
The task is complete.
Contact Dell.
Action
Yes
No
1
Set
Screen
to
Fineness
in the printer driver.
a
On the
Others
tab, set
Screen
under
Items:
to
Fineness
.
Does this solve your problem?
The task is complete.
Go to action 2.
2
Set
Print Mode
to
High Quality
in the printer driver.
a
On the
Graphics
tab, select
High Quality
from
Print Mode
.
Does this solve your problem?
The task is complete.
Go to action 3.
3
Enable
Bitmap Smoothing
in the printer driver.
a
On the
Others
tab, set
Bitmap Smoothing
under
Items:
to
On
.
Does this solve your problem?
The task is complete.
Go to action 4.
4
Enable
Print Page Mode
in the printer driver.
a
On the
Others
tab, set
Print Page Mode
under
Items:
to
On
.
Does this solve your problem?
The task is complete.
Go to action 5.
5
If using a downloaded font, ensure that the font is recommended for the
printer, operating system, and the application being used.
Does this solve your problem?
The task is complete.
Contact Dell.