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Alert error message list

Error number

* ErrorCode

Alert mail Message

Explanation

Measure

70h ~ 7Fh 

The monitor’s power supply is not 
functioning normally.

Standby power Abnormal

Please contact your supplier.

80h ~ Fh 

The cooling fan has stopped.

Cooling fan Abnormal

Please contact your supplier.

90h ~ 9Fh 

The monitor’s back light unit is not 
functioning normally. 

Backlight abnormal

Please contact your supplier.

A0h ~ AFh

The monitor is overheated.

Temperature Abnormal

Please contact your supplier.

A2h

SENSOR reached at the temperature 
that the user had specifi ed.

*condition: DISPLAY PROTECTION-FAN 
CONTROL-COOLING FAN = AUTO

Reconfi rm the setting condition from 
OSD (DISPLAY PROTECTION-FAN 
CONTROL) or please contact your 
supplier.

B0h ~ BFh 

The monitor doesn’t have the input 
signal.

No signal

Please check “No picture” in 
“Troubleshooting”.

D0h

The remaining capacity of the error log 
decreased.

Proof of Play log memory size is 1 more 
hour.

Please get a log by using PD external 
command. See page 44.

E0h ~ EFh

The system error occurred in the 
monitor.

System error.

Please contact your supplier.

Sample: The following examples are content of Alert Mail that informs the temperature anomaly of monitor.

Sample: The following examples are content of test mail by browser.