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Appendix

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Technical Assistance

If you need help with a technical problem, Dell is ready to assist you.

1.

Call technical support from a telephone near or at the printer so that technical support can 

assist you with any necessary procedures. When calling Dell, use your Express Service Code to 

help expedite the routing of your call to the proper support personnel.
The Express Service Code is located on the printer as shown below.

NOTE: 

Dell's Express Service Code system may not be available in all countries.

2.

In the U.S., Business customers should call 1-877-459-7298, and Consumer (Home and 

Home Office) customers should call 1-800-624-9896.
If you are calling from a different country or are in a different Service area, see "Contacting 

Dell" on page 63 for your local telephone number.

3.

Follow the menu prompts in the automated telephone system to speak with a technical 

support representative.

Automated Order-Status Service

To check on the status of any Dell™ products that you have ordered, you can go to 

support.dell.com

,

or you can call the automated order-status service. A recording prompts you for 

the information needed to locate and report on your order. See "Contacting Dell" on page 63 for 

the telephone number to call for your region.