Appendix

79

U.S. Terms and Conditions of Sale 

These terms and conditions ("Agreement") apply to your purchase of computer systems and/or related products and/or 
services and support sold in the United States ("Product") by the Dell entity named on the invoice or acknowledgement 
("Dell") provided to you. By accepting delivery of the Product, you accept and are bound to the terms and conditions of 
this Agreement. If you do not wish to be bound by this Agreement, you must notify Dell immediately and return your 
purchase pursuant to Dell's Total Satisfaction Return Policy. 
(See: 

http://support.dell.com/ContactUs/ByPhone.aspx?c=us&l=en&s=gen

 for our contact information.) If returned, 

Product(s) must remain in the boxes in which they were shipped. THIS AGREEMENT SHALL APPLY UNLESS (I) 
YOU HAVE A SEPARATE PURCHASE AGREEMENT WITH DELL, IN WHICH CASE THE SEPARATE 
AGREEMENT SHALL GOVERN; OR (II) OTHER DELL TERMS AND CONDITIONS APPLY TO THE 
TRANSACTION.

1.

Other Documents.

This Agreement may NOT be altered, supplemented, or amended by the use of any other document(s) unless 
otherwise agreed to in a written agreement signed by both you and Dell. If you do not receive an invoice or 
acknowledgement in the mail, via e-mail, or with your Product, information about your purchase may be obtained at 

https://support.dell.com/dellcare/Invoice.aspx

 or by contacting your sales representative.

2.

Payment Terms; Orders; Quotes; Interest. 

Payment terms are within Dell's sole discretion, and, unless otherwise agreed to by Dell, payment must be made at 
the time of purchase. Payment for Product may be made by credit card, wire transfer, or some other prearranged 
payment method. Dell may invoice parts of an order separately. Your order is subject to cancellation by Dell, at Dell's 
sole discretion. Unless you and Dell have agreed to a different discount, Dell's standard pricing policy for Dell-
branded systems, which include both hardware and services in one discounted price, allocates the discount off list 
price applicable to the service portion of the system to be equal to the overall calculated percentage discount off list 
price on the entire system. Dell is not responsible for pricing, typographical, or other errors, in any offer by Dell and 
reserves the right to cancel any orders resulting from such errors.

3.

Shipping Charges; Taxes; Title; Risk of Loss. 

Shipping and handling are additional unless otherwise expressly indicated at the time of sale. Loss or damage that 
occurs during shipping by a carrier selected by Dell is Dell's responsibility. Loss or damage that occurs during 
shipping by a carrier selected by you is your responsibility. You must notify Dell within 30 days of the date of your 
invoice or acknowledgement if you believe any part of your purchase is missing, wrong or damaged. Unless you 
provide Dell with a valid and correct tax exemption certificate applicable to your purchase of Product and the 
Product ship-to location, you are responsible for sales and other taxes associated with the order. Shipping dates are 
estimates only. Title to software will remain with the applicable licensor(s).

4.

Warranties. 

THE LIMITED WARRANTIES APPLICABLE TO DELL-BRANDED HARDWARE PRODUCT CAN BE FOUND 
AT 

http://www.dell.com/policy/legal/warranty.htm

 OR IN THE DOCUMENTATION DELL PROVIDES WITH 

THE PRODUCT. DELL MAKES NO WARRANTIES FOR SERVICE, SOFTWARE, OR NON-DELL BRANDED 
PRODUCT. SUCH PRODUCT IS PROVIDED BY DELL "

AS IS.

" WARRANTY AND SERVICE FOR NON-DELL 

BRANDED PRODUCT, IF ANY, IS PROVIDED BY THE ORIGINAL MANUFACTURER, NOT BY DELL. DELL 
MAKES NO EXPRESS WARRANTIES EXCEPT THOSE STATED IN DELL'S APPLICABLE WARRANTY 
STATEMENT IN EFFECT ON THE DATE OF THE INVOICE, PACKING SLIP OR ACKNOWLEDGEMENT. 
WARRANTIES AND SERVICE WILL BE EFFECTIVE, AND DELL WILL BE OBLIGATED TO HONOR ANY 
SUCH WARRANTIES AND SERVICES, ONLY UPON DELL'S RECEIPT OF PAYMENT IN FULL FOR THE 
ITEM TO BE WARRANTED OR SERVICED. 

5.

Software.

All software is provided subject to the license agreement that is part of the software package and you agree that you 
will be bound by such license agreement

.