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6.

Return Policies; Exchanges. 

New and refurbished Product that you purchase directly from Dell (and not a third party) you may return or exchange 
only in accordance with Dell's return policy in effect on the date of the invoice or acknowledgement. Any returns or 
exchanges will be made in accordance with Dell's exchange policies in effect on the date of the return or exchange. 
You must contact us directly before you attempt to return Product to obtain a Return Material Authorization 
Number for you to include with your return. You must return Product to us in their original or equivalent packaging. 
You are responsible for risk of loss, shipping and handling fees for returning or exchanging Product. Additional fees 
may apply. Dell's return policy for Dell-branded Product can be found at: 

http://www.dell.com/policy/legal/warranty.htm

. Non-Dell branded software and peripheral return policies can be 

found at: 

http://rcommerce.us.dell.com/rcomm/include/dw_policies.htm

. 

Refurbished Product return policies can be found at: 

http://www.dell.com/us/en/dfh/topics/segtopic_nav_info_002_info.htm

. If you fail to follow the return or exchange 

instructions and policies provided by Dell, Dell is not responsible whatsoever for Product that is lost, damaged, 
modified or otherwise processed for disposal or resale. If you are returning all components in an order, you will be 
credited the full amount paid for the order. At Dell's discretion, credit for partial returns may be less than invoice or 
individual component prices due to bundled or promotional pricing.

7.

Changed or Discontinued Product.

Dell's policy is one of ongoing update and revision. Dell may revise and discontinue Product at any time without 
notice to you and this may affect information saved in your online "cart." Dell will ship Product that has the 
functionality and performance of the Product ordered, but changes between what is shipped and what is described in 
a specification sheet or catalog are possible. Parts used in repairing or servicing Product may be new, equivalent-to-
new, or reconditioned. 

8.

Service and Support. 

Service offerings may vary from Product to Product. If you purchase optional services and support from Dell, Dell 
and/or your third-party service provider will provide such service and support to you in the United States in 
accordance with the terms and conditions located at 

http://www.dell.com/us/en/gen/services/service_service_contracts.htm 

or as mailed to you. You may contact Dell for 

more information, see 

http://www1.us.dell.com/content/topics/segtopic.aspx/contact/contact?c=us&l=en&s=gen

for contact information. Dell and/or the third-party service provider may at their discretion, revise their general and 
optional service and support programs and the terms and conditions that govern them without prior notice to you. 
Dell has no obligation to provide service or support until Dell has received full payment for the Product or 
service/support contract you purchased. Dell is not obligated to provide service or support you purchase through a 
third party and not Dell.

9.

Limitation of Liability. 

DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING BUT 
NOT LIMITED TO ANY LIABILITY FOR PRODUCT NOT BEING AVAILABLE FOR USE, LOST PROFITS, 
LOSS OF BUSINESS OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF 
SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY PROVIDED HEREIN, DELL WILL NOT BE LIABLE 
FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE 
POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR 
ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, DELL IS NOT LIABLE OR RESPONSIBLE 
FOR ANY AMOUNT OF DAMAGES ABOVE THE AMOUNT INVOICED FOR THE APPLICABLE PRODUCT. 
NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO THE CONTRARY, THE REMEDIES SET 
FORTH IN THIS AGREEMENT SHALL APPLY EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL 
PURPOSE. 

DELL IS NOT LIABLE TO YOU FOR WARRANTIES, SUPPORT, OR SERVICE MADE BY OR 

PURCHASED FROM A THIRD PARTY AND NOT DIRECTLY FROM DELL. DELL IS NOT 
RESPONSIBLE FOR REPRESENTATIONS OR OMISSIONS MADE BY A THIRD PARTY.