Troubleshooting
49
Paper Jam message
Your printer has a paper jam. To clear a paper jam:
1
Press
Power
to turn the printer off.
2
Pull slowly and firmly on the paper to remove it.
3
Press
Power
to turn the printer back on.
If you cannot reach the paper because it is too far into the printer:
1
Lift the printer (scanner unit), and then pull the paper out.
2
Lower the printer (scanner unit) to close it.
3
Press
Power
to turn the printer on, and then send your document to print.
