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Troubleshooting
www
.dell.com/suppl
ies | support.dell.com
Uninstall and reinstall the printer software
If the printer is not functioning properly or if a communications error message
appears when you try to use your printer, you may need to uninstall, and then
reinstall the printer software.
1
From your desktop, click
Start
→
Programs
→
Dell
Printers
→
Dell AIO
Printer A940
→
Uninstall Dell A940
.
2
Follow the instructions on your computer screen to uninstall the printer
software.
3
Restart your computer before reinstalling the printer software.
4
Insert the Dell AIO Printer A940 CD.
If the CD does not start, click
Install
.
5
Follow the instructions on your computer screen to install the software.
Other help sources
If the preceding printer solutions do not solve the problem with your printer:
• Refer to the Dell Printer Solution Center software for more
troubleshooting information:
a
Click
Start
→
Programs
→
Dell
Printers
→
Dell
AIO Printer A940
→
Dell
Solution
Center
.
b
Click the
Troubleshooting
tab on the left side of the screen.
• Go to
support.dell.com
for help.
