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Appendix

www

.dell.com/suppl

ies | support.dell.com

Limited Warranties and Return Policy

Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, one-year, two-year, 
three-year, or four-year limited warranty. To determine which warranty came with your hardware product(s), see your 
packing slip or invoice. The following sections describe the limited warranties and return policy for the U.S., the limited 
warranties and return policy for Canada, and the manufacturer guarantee for Latin America and the Caribbean.

Limited Warranty for Dell-Branded Hardware Products (U.S. Only)

What is covered by this limited warranty?

This limited warranty covers defects in materials and workmanship in your—our end-user customer's—Dell-branded 
hardware products, including Dell-branded peripheral products.

What is not covered by this limited warranty?

This limited warranty does not cover: 

•

Software, including the operating system and software added to the Dell-branded hardware products through our 
factory-integration system, third-party software, or the reloading of software

•

Non-Dell-branded and Solution Provider Direct products and accessories

•

Problems that result from: 
–

External causes such as accident, abuse, misuse, or problems with electrical power

–

Servicing not authorized by Dell 

–

Usage that is not in accordance with product instructions

–

Failure to follow the product instructions or failure to perform preventive maintenance 

–

Problems caused by using accessories, parts, or components not supplied by Dell

•

Products with missing or altered service tags or serial numbers

•

Products for which we have not received payment

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS 
WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S 
RESPONSIBILITY FOR MALFUNCITONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND 
REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED 
WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES 
AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE 
LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR 
PACKING SLIP OR INVOICE. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER 
THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW LIMITATIONS ON 
HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED 
WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT 
LIMITATION, ANY LIABILTY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR 
PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR 
LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE 
SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.