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Print Quality Problems
NOTE:
In this section, some procedures that use the Tool Box can also be performed using the operator panel or
Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool,
see "Understanding the Printer Menus" on page 163 and "Dell™ Printer Configuration Web Tool" on page 97.
The output is too light
Action
Yes
No
1
The toner cartridges may be low or need to be replaced. Confirm the
amount of toner in each toner cartridge.
a
Check the toner level in the
Status
tab in the Status Monitor.
The task is complete.
Go to action 2.
b
Replace the toner cartridges as necessary.
Is the problem recovered?
2
Verify that the print media is not damp and the correct print media is
used. See "Supported Paper Types" on page 209. If not, use the print
media recommended for the printer.
The task is complete.
Go to action 3.
Is the problem recovered?
3
Verify that the
Paper Type
setting in the printer driver matches the print
media you loaded.
a
On the
Paper/Output
tab in
Printing Preferences
of the printer
driver, check the
Paper Type
setting.
b
Load dry (not damp) and corrected print media, and then click
Test Page
in
Printer properties
of the printer driver.
The task is complete.
Go to action 4.
Is the problem recovered?
4
Disable the
Toner Saving Mode
in the printer driver.
a
On the
Graphics
tab in
Printing Preferences
of the printer driver,
ensure that the
Toner Saving Mode
check box is not selected.
The task is complete.
Contact Dell.
Is the problem recovered?
Troubleshooting
341