Problem
The printer does not properly transfer scan
data to a specified destination via the Scan
to E-mail or Scan to Network feature.
Action
Check if the following settings have been set correctly on the
Dell Printer Configuration Web Tool
.
Scan to Network
Check the following settings under
Address Book
→
Server Address:
• Server Address
• Share Name
• Server Path
• Login Name
• Login Password
Scan to E-mail
Check the following setting under
Address Book
→
Fax/E-Mail:
• E-Mail Address
Cannot scan using Windows Image
Acquisition (WIA) on a Microsoft
®
Windows Server
®
2003 computer.
Enable WIA on the computer.
To enable WIA:
1
Click
Start
, point to
Administrative Tools
, and then click
Services
.
2
Right-click
Windows Image Acquisition (WIA)
, and then click
Start
.
Cannot scan using TWAIN or WIA on a
Install the Desktop Experience feature on the computer.
Windows Server 2008 or Windows Server
2008 R2 computer.
To install Desktop Experience:
1
Click
Start
, point to
Administrative Tools
, and then click
Server Manager
.
2
Under
Features Summary
, click
Add Features
.
3
Select the
Desktop Experience
check box, click
Next
, and then click
Install
.
4
Restart the computer.
Cannot scan using TWAIN or WIA on a
Windows Server 2012 computer.
Install the Desktop Experience feature on the computer.
To install Desktop Experience:
1
Click
Server Manager
from the
Start
screen.
The
Server Manager
screen appears.
2
Under
Manage
, click
Add Roles and Features
.
Add Roles and Features Wizard
appears.
3
Click
Next
to skip the
Before you begin
page.
4
Ensure that
Role-based or feature-based installation
is selected, and then click
Next
.
5
Ensure that
Select a server from the server pool
is selected, select the server under
Server Pool
, and then click
Next
.
6
Click
Next
to skip the
Select server roles
page.
7
Select the
Desktop Experience
check box under
User Interfaces and
Infrastructure
, and then click
Next
.
8
Click
Confirmation
from the list on the left.
9
Select the
Restart the destination server automatically if required
check box, and
then click
Install
.
10
Restart the computer.
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Инструкции и руководства похожие на DELL C1765nfw, C1765nf
