Инструкция для DELL C1765nfw, C1765nf

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Scanner Driver/Printer Utility Problems

 

Problem 

Action 

Unable to retrieve the Address Book data 

Ensure that your computer and the printer is properly connected with the 

from the printer on the 

Address Book 

Ethernet or USB cable.

 

Editor

.

 

Ensure that the printer’s power is on. 
Ensure that the printer driver is installed on your computer.

 

(The 

Address Book Editor

 retrieves the Address Book data via the printer driver.) 

The TWAIN driver cannot connect to the 

Ensure that your computer and the printer is properly connected with the 

printer. 

Ethernet or USB cable. 
Check whether the printer is on. If the printer is on, reboot it by turning the power 

switch off and then on again. 
If a scan application is running, close the application once, restart the application, 

and then try scanning again. 

The scanner driver has not been registered  Install the scanner driver. If the driver is installed, uninstall it and then reinstall it.

 

on your computer and cannot be accessed 

from 

ScanButton Manager

Failed to scan your document on the printer  Ensure that your computer and the printer is properly connected with the USB 

via 

ScanButton Manager

cable. 
Check whether the printer is on. If the printer is on, reboot it by turning the power 

switch off and then on again. 
If a scan application is running, close the application once, restart the application, 

and then try scanning again. 

Failed to create an image file via 

Ensure that there is sufficient space in your hard disk. 

ScanButton Manager

Uninstall 

ScanButton Manager 

on your computer and then reinstall it. 

Failed to initialize 

ScanButton Manager

Uninstall 

ScanButton Manager 

on your computer and then reinstall it. 

Failed to execute 

ScanButton Manager

Uninstall 

ScanButton Manager 

on your computer and then reinstall it. 

An unexpected error occurred on 

Uninstall 

ScanButton Manager 

on your computer and then reinstall it. 

ScanButton Manager

Troubleshooting 

355 

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Оглавление инструкции

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