allow emergency calls when the SIM card is not inserted. If the connection to the wireless network is turned off when you
initiate an emergency call, your device is designed to connect to the wireless network automatically. You can make emergency
calls by typing only official emergency access numbers (for example, 911 or 112).
Note: You should not rely on any wireless device for essential communications, including medical emergencies. Emergency
numbers may vary by location and emergency calls may be blocked or impeded by network, environmental, or interference
issues.
If your device is connected to a CDMA network, when you end an emergency call, your device enters Emergency Callback
Mode. This mode allows the operator to call you back or find your approximate location. Depending on your wireless service
provider, Emergency Callback Mode is active for 5 minutes or until you make a non-emergency call. In Emergency Callback
Mode, you cannot send and receive messages or browse web pages.
If your device supports GPS and you make an emergency call, an emergency operator might be able to use GPS technology to
find your approximate location.
Make an emergency call
Do one of the following:
• If your keyboard or BlackBerry® device is unlocked, from the Home screen, press the
key. Type the emergency
number. Press the
key.
• If your device is locked, press the
key > Emergency. Press the
key.
• If your keyboard is locked, press the
key on the top of your device. Press the
key. Type the emergency
number. Press the
key.
Volume
Adjust the volume
• To increase the volume, press the Volume Up key on the right side of your BlackBerry® device.
• To decrease the volume, press the Volume Down key on the right side of your device.
• To mute the volume, press the
key on the top of your device. To turn off mute, press the
key again. If you
press the
key during a call, your device mutes the call so that you can hear others on the call, but they cannot hear
you.
Related information
Amplify the volume using the audio boost feature, 124
Improve sound quality for media files, 124
User Guide
Phone
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