3. Click
Contact Us
on the left side of the page.
4. Select the appropriate service or support link based on your need.
Choose the method of contacting Dell that is convenient for you.You can contact Dell electronically using the following
addresses:
World Wide Web
www.dell.com/
www.dell.com/ap/
(Asian/Pacific countries only)
www.dell.com/jp/
(Japan only)
www.euro.dell.com/
(Europe only)
www.dell.com/la/
(Latin American and Caribbean countries)
www.dell.ca
(Canada only)
Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as user: anonymous, and use your email address as your password.
Dell Support e-mail addresses
mobile_support@us.dell.com
support@us.dell.com
la-techsupport@dell.com
(Latin America and Caribbean countries only)
apsupport@dell.com
(Asian/Pacific countries only)
Electronic Support Service
mobile_support@us.dell.com
support@us.dell.com
la-techsupport@dell.com
(Latin America and Caribbean countries only)
apsupport@dell.com
(Asian/Pacific countries only)
support.jp.dell.com
(Japan only)
support.euro.dell.com
(Europe only)
Electronic Quote Service
apmarketing@dell.com
(Asian/Pacific countries only)
sales_canada@dell.com
(Canada only)
Warranty and Return Policy
Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in
accordance with industry-standard practices.
Prepare all items being returned, whether for repair or credit, as follows:
1. Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of
the box.
For the telephone number to call for your region, see
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