![background image](/i/hp/156639/hp-scanjet-8270/h/hp-scanjet-8270-025.png)
Resolve issues with scanning documents or text (OCR)
The scanner uses optical character recognition (OCR) to convert text on a page to
text that you can edit on your computer.
●
If you scan text but cannot edit it, make sure that you make the following
selections during scanning:
–
HP Scanning
(Select
Document
.)
–
Scan to
(Select a word-processing program or
Save to File
.)
Note
If you select
Save to File
, select a text file type from the
File
Type
drop-down list.
●
Scanned text might not appear on your computer exactly as it appeared on the
original, especially if the original contains faint or smudged text. For example,
some characters might be incorrect or missing. As you edit the text, compare the
scanned text against the original, and then make corrections as necessary.
●
Note
The OCR software is installed automatically when you install the
HP Scanning software during scanner setup.
Scanned image is fuzzy
It is important that the item you scan comes in full contact with the scanner glass. If
the resulting scanned image is not clear, check to see that the item is in full contact
with the scanner glass.
Scanner is scanning items very slowly
●
If you are scanning to edit text, the optical character recognition (OCR) software
program causes the scanner to scan more slowly, which is normal. Wait for the
item to scan.
●
Some default settings can cause the scanner to scan more slowly. Open HP
Solution Center, click
Settings
, click
Scan Settings and Preferences
, and then
click
Scan Preferences
. On the
Quality vs. Speed
tab, clear the
Scan at
maximum pixel depth
check box.
●
The resolution might be set too high. Reset the resolution to a lower level. The
scanner software automatically selects the resolution to provide the best balance
between image quality and file size.
To change the resolution, open HP Solution Center, and then click
Settings
.
Select
Scan Settings
, and then click
Solution Center scan button settings
.
Click the tab for
Scan Document button
or
Scan Document To button
, and
then click the
Scan Document Settings
button. The Scan Document Settings
dialog box is displayed. Use the drop-down list to change the resolution.
Scanner glass needs to be cleaned
Clean the scanner glass under the following conditions:
●
Ink is on the glass.
●
Fingerprints are on the glass.
●
Items have excessive amount of dust or dirt on them.
●
Smudges or other marks appear on scanned images.
●
Haze or dust is on the glass.
User Guide
23
English