Improve voice recognition
You can improve voice recognition by completing a short series of prompts that ask you to say specific numbers and words.
1. On the Home screen or in a folder, click the Options icon.
2. Click Call Management > Voice Dialing.
3. In the Voice Adaptation section, click Start.
4. Complete the instructions on the screen.
Troubleshooting: Voice dialing
I can't make calls using a voice command
Try the following actions:
• Verify that your BlackBerry® smartphone is connected to the wireless network.
• If you're using a Bluetooth® enabled device, such as a hands-free car kit or wireless headset, verify that the Bluetooth
enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry
smartphone.
• Verify that your keyboard is unlocked.
• Verify that the language that you use to say voice commands is the same as the voice dialing language that you have set
in the language options. Certain languages might not be supported.
Related information
Change the language for voice commands, 61
My device doesn't recognize names or numbers in voice commands
Try the following actions:
• Say the first name and the last name of your contact.
• Improve voice recognition of numbers.
Related information
User Guide
Voice commands
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