CHAPTER 15

FAULT

CAUSE

REMEDY

1. Does not function

on any

programme

Mains plug not plugged in

Insert plug

Mains switch not on

Turn on mains switch

No power

Check

Electric circuit fuses failure

Check

Load door open

Close load door

2. Does not load

water

See cause 1

Check

Inlet tap turned off

Turn on water inlet tap

Timer not set correctly

Set timer on correct position

3. Does not discharge

water

Discharge tube bent

Straighten discharge tube

Odd material blocking filter

Check filter

4. Water on floor

around washing

machine

Leak from the washer between the tap

and inlet tube

Replace washer and tighten the tube

on the tap

5. Does not spin

The washing machine has not

discharged water

Wait a few minutes until the machine

discharges water

"No spin" setting (some models only)

Turn the programme dial onto spin

setting

6. Strong vibrations

during spin

Washing machine not perfectly level

Adjust special feet

Transport bracket not removed

Remove transport bracket

Washing load not evenly distributed

Distribute the washing evenly

NOTE:

THE  MACHINE  IS  FITTED  WITH  A  SPECIAL  ELECTRONIC  DEVICE,  WHICH  PREVENTS  THE  SPIN  CYCLE

SHOULD THE LOAD BE UNBALANCED.
THIS  REDUCES  THE  NOISE  AND  VIBRATION  IN  THE  MACHINE  AND  SO  PROLONGS  THE  LIFE  OF  YOUR

MACHINE.

If the fault should persist, contact a Candy Technical Assistance Centre. For prompt servicing, give the model of

the washing machine, to be found on the label placed on the cabinet inside of the porthole or on the

guarantee certificate.
Important
1 The use of environment friendly detersives without phosphates may produce the following effects:

-  The discharge rinse water may result cloudier due to the presence of zeolites in suspension. This does not

compromise the efficiency of the rinses.

-  The presence of white powder (zeolites) on the washing at the end of the washing cycle. This does not

remain incorporated in the fabric and does not alter the colour.

-  The presence of foam in the last rinse water which is not necessarily a sign of inadequate rinsing.
-  The non-ionic surface-active agents present in the composition of washing machine detersives are often

difficult to remove from the washing itself and, even in small quantities, may produce visible signs of the

formation of foam.

-  Carrying out further rinses, in cases such as this, is not useful.

2 If your washing machine fails to function, carry out the above-mentioned checks before calling the Candy

Technical Assistance Service.

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