Understanding Printer Messages
451
016-756
Printing in the prohibited time. Contact your system administrator.
016-757
The account is not registered. Contact your system administrator.
016-758
The function cannot be used. Contact your system administrator.
016-759
Printable page limit is exceeded. Contact your system administrator.
016-764
An error occurs when the printer connected to the SMTP server. Tap
Close
, or wait for 60 seconds for the
printer to recover. Check the SMTP server settings or contact the SMTP server administrator.
016-765
The capacity of the SMTP server is not enough. Tap
Close
, or wait for 60 seconds for the printer to
recover. Contact the SMTP server administrator.
016-766
The e-mail exceeds the SMTP server size restriction. Tap
Close
, or wait for 60 seconds for the printer to
recover. Contact the SMTP server administrator.
016-767
The e-mail address of the recipient is incorrect. Tap
Close
, or wait for 60 seconds for the printer to recover.
Check e-mail address, and try scanning again.
016-768
The e-mail address of the sender is incorrect. Tap
Close
, or wait for 60 seconds for the printer to recover.
Check e-mail address, and try scanning again.
016-786
A timeout error occurs when sending or receiving scanned data. Tap
Close
, or wait for 60 seconds for the
printer to recover. Check if the Ethernet cable is connected properly. If there is no problem with the
Ethernet cable, contact server administrator.
016-790
Network connection error. (IP address is not determined.) Tap
Close
, or wait for 60 seconds for the printer
to recover. Check if the Ethernet cable is connected properly. If there is no problem with the Ethernet cable,
contact server administrator.
016-799
Tap
Close
to clear the message and cancel the current print job. Confirm the configuration of the printer
on the printer driver.
016-930
The device is not supported. Remove it from the front USB port.
016-931
The USB hub is not supported. Remove it from the front USB port.
016-985
Tap
Close
, or wait for 60 seconds for the printer to recover. Retry scanning by lowering the resolution
setting or changing the file format of the scanned image.
016-986
024-920
Remove the paper from the output tray.
024-927
Check the toner gauge on the touch panel for an empty toner cartridge. Remove the empty toner cartridge,
and install a new cartridge. For more information about replacing the toner cartridge, see "Replacing the
024-965
Confirm that the size and type specified in the tray settings matches the size and type of paper loaded in the
tray.
024-966
024-969
026-721
Check your USB memory:
• If the file size or the number of files exceeds the limit of your USB memory.
• If your USB memory is write-protected.
027-446
Change the IPv6 address to avoid duplication. Turn off the printer, and turn it on again.
027-452
Change the IPv4 address to avoid duplication. Turn off the printer, and turn it on again.
031-521
SMB server login error. Tap
Close
, or wait for 60 seconds for the printer to recover. Confirm login-able
computer with your system administrator.
031-522
SMB server login error. Tap
Close
, or wait for 60 seconds for the printer to recover. Check if login name
(domain name and user name) and password are correct.
031-523
Invalid SMB share name. Tap
Close
, or wait for 60 seconds for the printer to recover. Check the share
name you specified.
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