![background image](/i/dell/161955/dell-c2665dnf/h/dell-c2665dnf-454.png)
452
Understanding Printer Messages
031-524
Exceeded the SMB server user account limit. Tap
Close
, or wait for 60 seconds for the printer to recover.
Check the number of users who use the server at the same time is not exceeding the upper limit.
031-525
SMB destination client permission error. Tap
Close
, or wait for 60 seconds for the printer to recover.
Check if the specified user can read and write file at the storage location.
031-526
Unable to resolve the SMB server hostname. Tap
Close
, or wait for 60 seconds for the printer to recover.
Check DNS connection, or check if forwarding destination server is registered with DNS.
031-527
Unable to resolve the SMB server hostname. Tap
Close
, or wait for 60 seconds for the printer to recover.
Set DNS address, or set forwarding destination server address as IP address.
031-528
Unable to connect to the SMB server. Tap
Close
, or wait for 60 seconds for the printer to recover. Check if
the printer can communicate via network with the forwarding destination SMB server. For example, check
the following:
• Connection of an Ethernet cable
• TCP/IP setting
• Communication with Port 137 (UDP), 138 (UDP), and 139 (TCP).
For communication beyond the subnet, contact your system administrator.
031-529
SMB server login error. (Invalid password.) Tap
Close
, or wait for 60 seconds for the printer to recover.
Check if password is correct.
031-530
The SMB share folder was not found on the specified SMB server. Tap
Close
, or wait for 60 seconds for
the printer to recover. Check the following:
• Check if the storage location is correct.
• Check if the file name you specified can be used when creating a file on the SMB server.
• Have your system administrator check the DFS setting, and directly specify the SMB server, share name, and
storage location according to the checked settings.
031-531
Unable to get a file or folder name on the SMB server. Tap
Close
, or wait for 60 seconds for the printer to
recover. Check access right of the folder you specified.
031-532
SMB scan file or folder name limit exceeded. Tap
Close
, or wait for 60 seconds for the printer to recover.
Change file name and forwarding destination folder, or move or delete file in forwarding destination folder.
031-533
Unable to write a file in the SMB server. Tap
Close
, or wait for 60 seconds for the printer to recover. Check
the following:
• If the file name you specified is not used by other users.
• If file or folder that has the same name as the one you specified already exists.
031-534
Unable to create a folder on the SMB server. Tap
Close
, or wait for 60 seconds for the printer to recover.
Check the following:
• If the file name you specified is not used by other users.
• If file or folder that has the same name as the one you specified already exists.
031-535
Unable to delete a file on the SMB server. Tap
Close
, or wait for 60 seconds for the printer to recover.
Check if other user is not operating file in storage location you specified.
031-536
Unable to delete a folder on the SMB server. Tap
Close
, or wait for 60 seconds for the printer to recover.
Check if other user is not operating file in storage location you specified.
031-537
SMB server capacity exceeded. Tap
Close
, or wait for 60 seconds for the printer to recover. Check if
storage location has free space.
031-539
The specified SMB server is invalid. Tap
Close
, or wait for 60 seconds for the printer to recover. Check if
server name is correct.
031-540
The specified domain name is invalid. Tap
Close
, or wait for 60 seconds for the printer to recover. Check
if domain name is correct.
Error-Code
What you can do