28

GB

Troubleshooting

It may happen that the appliance does not function properly or at all. Before 

calling the service centre for assistance, check if anything can be done. First, 

check to see that there are no interruptions in the gas and electrical supplies, 

and, in particular, that the gas valves for the mains are open.

The burner does not light or the flame is not even around the burner.

Check whether:

•  The gas holes on the burner are clogged.

•  All the movable parts that make up the burner are mounted correctly.

•  There are draughts near the appliance.

The flame dies in models with a safety device.

Check to make sure that:

•  You pressed the knob all the way in.

•  You keep the knob pressed in long enough to activate the safety device.

•  The gas holes are not blocked in the area corresponding to the safety 

device.

The burner does not remain lit when set to minimum.

Check to make sure that:

•  The gas holes are not blocked.

•  There are no draughts near the appliance.

•  The minimum setting has been adjusted properly.

The cookware is unstable.

Check to make sure that:

•  The bottom of the cookware is perfectly flat.

•  The cookware is positioned correctly at the centre of the burner.

•  The pan support grids have been positioned correctly.