143
Addi
tional Inform
ation
Troubleshooting
If you have a problem with your camcorder, refer to this checklist. Consult your dealer or a Canon
Service Center if the problem persists.
Power Source
Recording/Playback
Recording
Problem
Cause
Solution
Camcorder will not turn on.
Battery pack is not correctly attached.
Attach the battery pack correctly.
14
The camcorder switches off by itself.
Power save function has been activated.
Turn on the camcorder.
29
The screen switches on and off.
Battery pack is exhausted.
Replace or charge the battery pack.
14
Problem
Cause
Solution
Buttons will not work.
Cassette is not loaded.
Load a cassette.
23
flashes on the screen.
Condensation is detected.
See reference page.
142
“REMOVE THE CASSETTE” appears on the
screen.
Camcorder stopped operating to protect the
tape.
Remove the cassette and reinsert it.
23
The wireless controller will not work.
Camcorder and wireless controller are not
set to the same remote sensor mode.
Change the remote sensor mode.
109
Batteries of the wireless controller are
exhausted.
Replace the batteries.
22
Abnormal characters appear on the
screen. The camcorder does not operate
properly.
This camcorder uses a microcomputer.
External noise or static electricity may cause
abnormal characters to appear on the
screen.
Disconnect the power source and
reconnect it after a short time. If the
problem still persists, disconnect the power
source and reset all the camcorder’s
settings to default values using the
[SYSTEM SETUP/
] [RESET ALL]
setting.
–
Problem
Cause
Solution
The
dial is not in the OFF
position but the POWER indicator is off.
The LED indicators option in the customized
functions is set to [OFF].
Set the [LED] setting to one of the other
types.
100
Image will not appear on the screen.
The
dial is not set to a recording
program.
Set the
dial to a recording
program.
28
“SET THE TIME ZONE, DATE AND TIME”
appears on the screen.
Time zone, date and time are not set, or the
built-in rechargeable lithium battery is
exhausted.
Set the time zone, date and time. If
necessary, power the camcorder with the
compact power adapter and leave it
connected with the
dial set to
OFF for at least 24 hours to recharge the
built-in battery before making the settings.
26
Pressing the START/STOP button will not
start recording.
Cassette is not loaded.
Load a cassette.
23
The
dial is not set to a recording
program.
Set the
dial to a recording
program.
28
The LOCK switch is set to prevent the
operation of the controls on the carrying
handle.
Slide the LOCK switch to the left to enable
the operation of the carrying handle
controls.
29
Camcorder will not focus.
Autofocus does not work on that subject.
Focus manually.
37
Viewfinder is not adjusted.
Adjust the viewfinder with the dioptric
adjustment lever.
17
Lens is dirty.
Clean the lens.
138
The tally lamp will not light up.
The tally lamp option in the customized
functions is set to [OFF].
Set the [TALLY LAMP] setting to [ON] or
[BLINK].
100
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