Clearing paper jams > 61

C

LEARING

PAPER

JAMS

Provided that you follow the recommendations in this guide on the use of print media, and 

you keep the media in good condition prior to use, your printer should give years of reliable 

service. However, paper jams occasionally do occur, and this section explains how to clear 

them quickly and simply.
Jams can occur due to paper misfeeding from a paper tray or at any point on the paper 

path through the printer. When a jam occurs, the printer immediately stops, and the Alert 

LED on the Status Panel (together with the Status Monitor) informs you of the event. If 

printing multiple pages (or copies), do not assume that, having cleared an obvious sheet, 

others will not also be stopped somewhere along the path. These must also be removed in 

order to clear the jam fully and restore normal operation.

M

AJOR

 P

RINTER

COMPONENTS

AND

PAPER

PATH

1. Duplex unit (if fitted).

6.  Operator panel.

2.  Face-up stacker.

7. Front cover.

3. Paper exit.

8. Paper tray.

4. Fuser unit

9. Additional paper 

tray (if fitted).

5. Top cover.

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