ML1120/ML1190 User’s Guide – Troubleshooting > 65

Too high or too low TOF 

(where printing starts). 

The TOF is not correctly 

selected. 

Initialise the printer.

Select correct TOF for 

cut sheet and 

continuous forms.

Select the first-line print 

position and adjust the 

paper top position. 

Reselect the margin 

correctly in the 

application.

Too large or small left 

and/or right margins. 
 

The left or right margin 

is not correctly 

selected. 
 

Incorrect positions of 

the Paper Guide or Pin 

Tractors. Select and 

adjust the position 

again depending on the 

paper type. 

Reselect the left and 

right margins correctly 

in the application.

When continuous forms 

are used, the content of 

a single form is printed 

on two forms.

The paper length 

selected in the 

application does not 

match the physical 

paper length. 

Match the paper length 

selected in the 

application with the 

physical paper length in 

use. 

When cut sheets are 

used, the content of a 

single sheet is printed 

on two sheets.

The paper setting 

selected in the 

application does not 

match the physical 

paper size.

Match the paper setting 

selected in the 

application with the 

physical paper in use. 

It does not match the 

lines per page as the 

printer automatically 

detected.
 

Leave enough top and 

bottom margin in the 

application. 

Correct the cut sheet LF 

adjustment.

The content of a single 

line is printed in two 

lines.

The left and/or right 

margins are not 

correctly selected.

Reselect the left and 

right margins correctly 

in the application.

When continuous forms 

are used, several blank 

lines appear in the 

printout. 

Tear-off perforation 

spacing is selected. 

Cancel tear-off 

perforation spacing. 

PROBLEM 

CAUSE 

ACTION