ML1120/ML1190 User’s Guide – Troubleshooting > 67

Improper continuous forms feed.

No line feed, and no 

paper feed. 
 

Paper is off the Pin 

Tractors. 

Reload paper correctly. 

The adjust lever 

position does not match 

the paper type.

Set the adjust lever to 

the correct position.

Paper distortion or jam.

Forms are loaded with 

their left holes out of 

line with the right ones. 

Load forms with their 

left holes in line with 

the right ones. 

Inadequate distance 

between the left and 

right Pin Tractors, 

making for loose paper.

Relocate the Pin 

Tractors to tighten the 

paper.

Paper movement is 

blocked. 

Remove the blockage.

Paper source is too far 

from the printer. 

Move the paper source 

nearer to the printer. 

Paper not specified for 

the printer. 

Use paper types 

specified for this printer.

Several blank lines 

appear in the printout. 

Skip over perforation 

spacing is selected. 

Cancel the skip over 

perforation spacing.

The selected skip over 

perforation spacing 

does not match the 

physical tear-off 

perforation positions. 

The paper length 

selected in the 

application does not 

match the physical 

paper length. 

Match the paper length 

selected in the 

application with the 

physical paper length in 

use.

Select the paper length 

in number of lines in the 

application. 

Abnormal switchover between cut sheet and continuous forms modes.

No cut sheet feed. 

The printer is in 

continuous forms mode. 

Set the Paper Type lever 

to cut sheet mode. 

No continuous forms 

feed. 

The printer is in cut 

sheet mode. 

Set the Paper Type lever 

to continuous forms 

mode. 

Paper feed operations 

for both cut sheets and 

continuous forms are 

actuated. 

The cut sheet is not 

ejected. 

Eject the cut sheet. 

PROBLEM 

CAUSE 

ACTION