In tray 1
Click this link to open an animation about clearing a jam.
1. Open and close the front door. The jammed paper is automatically ejected from the machine.
If the paper does not exit, go to the next step.
2. Pull out tray 1 .
3. Remove the jammed paper by gently pulling it straight out.
If the paper does not move when you pull, or if you do not see the paper in this area, check the fuser area
around the toner cartridge (See
4. Insert tray 1 back into the machine until it snaps into place. Printing automatically resumes.
In the manual tray
Click this link to open an animation about clearing a jam.
1. If the paper is not feeding properly, pull the paper out of the machine.
2. Open and close the front door to resume printing.
