6
.2
Troubleshooting
Paper Jams While the Machine is Printing
By carefully selecting the paper type and loading them properly, you
should be able to avoid most paper jams. If paper jams occur, an error
message appears on the display. Follow the steps below to clear the jam.
To avoid tearing the paper, pull the jammed paper out gently and slowly.
IF JAMMED IN THE PAPER INPUT TRAY
1. Remove the jammed paper by carefully pulling it out of the tray.
2. After you have removed the jammed paper, load the paper with the
print side facing you.
IF JAMMED IN THE PAPER OUTPUT AREA
If the paper jams as it exits to the paper output tray and a long portion
of the paper is visible, pull the paper straight out.
If there is any resistance, and the paper does not move immediately
when you pull, stop pulling. Continue with the next step.
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