6
.7
Troubleshooting
Symptom
The machine is not working,
there is no display and the
buttons are not working.
Cause and Solution
• Unplug the power cord and plug it in again.
• Check that your socket is active.
No dial tone.
• Check that the phone line is connected properly.
• Check that the phone socket in the wall by plugging in
another phone.
The numbers stored in the
memory do not dial correctly.
• Make sure that the numbers are stored in the memory
correctly.
• Print a Phonebook list. See page 3.38.
The document does not feed
into the machine.
• Make sure that the document is not wrinkled and you
are putting it in correctly. Check the document is the
right size, not too thick or thin.
• Make sure that the cover is firmly closed.
You cannot receive faxes
automatically.
• The FAX mode should be selected.
• Is there paper in the machine?
• Check if the display shows ‘MEMORY FULL.’
Your machine will not send
anything.
• Make sure that the document is loaded face down.
• ‘TX’ should show up on the display.
• Check the other machine you are sending to, to see if
it can receive your fax.
Your machine cannot receive
faxes manually.
• Did you hang up the handset of the machine before you
pressed
Start/Enter
?
Fax Problems
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
