Upgrade the firmware
You can upgrade both the product firmware and the HP Jetdirect Inside firmware.
●
●
Upgrade the HP Jetdirect Inside firmware
Upgrade the product firmware
NOTE:
You must have access to the product's local administrator password to complete this task.
1.
From the Home screen, touch the
Service
button and note the installed firmware version.
NOTE:
Touch the
Firmware Upgrade
button, and then touch the
Details
button to view
firmware version details.
2.
See
www.hp.com/support
, search for your product, and then look for a link to downloads to see
if there is a newer version of firmware available.
3.
Copy the new firmware file to a USB storage device, and then plug the USB device into the USB
connector beside the control panel.
CAUTION:
Make sure to leave the USB storage device plugged into the USB connector until
all upgrades are installed, the product has rebooted, and the Home screen is displayed on the
touch screen.
4.
From the Home screen, touch the
Service
button, and then touch the
Firmware Upgrade
button.
NOTE:
If more than one upgrade option is available, install the hardware NVRAM upgrade
first, and then install the firmware upgrade.
5.
Touch the upgrade option you want to install, and then touch the
Update Now
button.
The upgrade process can take a few minutes.
6.
When prompted, touch the
Yes
button to reboot the product.
Starting the product after a firmware upgrade may take up to 20 minutes.
7.
If necessary, repeat the previous two steps to install a second upgrade.
NOTE:
You can also upgrade firmware using the Embedded Web Server.
Upgrade the HP Jetdirect Inside firmware
The HP Jetdirect Inside network interface in the device has firmware that can be upgraded separately
from the digital-sender firmware. This procedure requires that you have HP Web Jetadmin Version
6.2 or greater installed. Complete the following steps to update the HP Jetdirect firmware with
HP Web Jetadmin.
1.
Open the Web Jetadmin program.
2.
Open the
Device Management
folder in the drop-down list in the
Navigation
panel, and then
navigate to the
Device Lists
folder.
Replace supplies and parts
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