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Feeding Issues
4
4.
Troubleshooting
Symptom
Cause
Remedy
Reference
Page
The paper twists around
the rollers in the fuser
unit.
The settings of media type and
weight are incorrect.
Press the button and then select
[
Menus
] > [
Tray Configuration
]
> [
(tray name) Config
], then
specify the appropriate values
in [
Media Type
] or [
Media
Weight
].
Or, specify a heavier weight in
[
Media Weight
].
The paper is thin.
Use thicker paper.
–
There is an image or text on the
leading edge of the paper.
Add a margin on the leading edge
of the paper. If it is not possible to
add a margin, print the page after
rotating it 180 degrees.
For duplex printing, leave a margin
in the leading and bottom edges.
–