ZyWALL 110/310/1100 Series User’s Guide
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Diagnostics
40.1 Overview
Use the diagnostics screens for troubleshooting.
40.1.1 What You Can Do in this Chapter
• Use the
Diagnostics
screen (see
) to generate a file containing the
ZyWALL’s configuration and diagnostic information if you need to provide it to customer support
during troubleshooting.
• Use the
Packet Capture
) to capture packets going
through the ZyWALL.
• Use the
Core Dump
) to have the ZyWALL save a
process’s core dump to an attached USB storage device if the process terminates abnormally
(crashes) so you can send the file to customer support for troubleshooting.
• Use the
System Log
screens (see
) to download files of system logs
from a connected USB storage device to your computer.
40.2 The Diagnostic Screen
The Diagnostic screen provides an easy way for you to generate a file containing the ZyWALL’s
configuration and diagnostic information. You may need to send this file to customer support for
troubleshooting.
Click Maintenance > Diagnostics to open the Diagnostic screen.
Figure 354
Maintenance > Diagnostics