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Administration Guide
All Versions
SafeWord
®
2008
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Оглавление инструкции
Document Outline
Copyright
Chaper 1: Introduction
Welcome to SafeWord 2008 and Enterprise Solution Pack (ESP)
SafeWord components and functions
Core components
Optional servers and components
Optional agents
The Enterprise Solution Pack (ESP)
Setting up SafeWord to work for you
Managing users in Active Directory
Managing users with the SafeWord database
Managing users in Active Directory and the SafeWord database
Chapter 2: Installing and Activating SafeWord 2008
Chapter 3: Active Directory Management
Overview
Changing the administrative password in ADUC
Setting up token records and data files
Generating MobilePASS records
Importing token data files
Assigning tokens to users
Assigning tokens with the Token Assignment Wizard
Testing tokens
Adding or changing PINs
Resynchronizing Hardware tokens
Searching for unassigned tokens
Finding users associated with specific tokens
Generating emergency passcodes
Reassigning Hardware and Messaging tokens
Deleting token records from the database
Delegated administration in Active Directory
Chapter 4: Basic Administration Tasks
Using the Auto Updater
Managing and viewing logs
Configuring ADUC logging
Viewing event logs
Database-related tasks
Backing up the database using ADUC
Restoring the database using ADUC
Reinstalling a server or ADUC
Configuring alternative group policies
Chaper 5: Using the MobilePASS feature
Understanding MobilePASS
Software token enrollment
Using the MobilePASS Portal
Changing and updating your admin server credentials
Allowing users to manually self-enroll their tokens
Configuring automatic enrollment for BlackBerry users
Using the Enrollment Portal
Configuring re-enrollment for existing MobilePASS tokens
Allowing users to self-enroll
MobilePASS Messaging
Configuring Messaging providers
Editing provider information
Requesting Messaging passcodes via the MobilePASS Portal
Customizing the Messaging application
Using PIN pre-authentication
Using the URL redirect option
Requesting Messaging passcodes via OWA
Chapter 6: Working with the User Center
About the User Center
User Center Initialization
Enabling the User Center
Setting the User Center password
Ensuring password security
User Center features
Giving users access to the User Center
Enrolling tokens
Adding or changing PINs
Testing tokens
Resynchronizing tokens
Adding user authentication during enrollment
Configuring the User Center for a SafeWord Database
Configuring the User Center to reassign tokens
Chapter 7: Using the SafeWord 2008 Management Console
Access control concepts overview
Users
Groups
Access Control Lists (ACLs)
Roles
Quick authentication demo
Setting up the SafeWord 2008 Management Console
Launching and securing the Console
Creating a primary working administrator account
Importing hardware authenticator files
Assigning a hardware token to the primary account
Testing your primary working account
Changing the default administrator password
What next?
Creating groups
Creating login ACLs
Defining login ACL entries
Editing ACL entries
Ordering ACL entries
Creating roles
Create a role
What now?
Managing authenticators
Generating and importing MobilePASS software tokens
Assigning MobilePASS Software tokens with the Enrollment feature
Assigning hardware tokens manually
Resynchronizing hardware tokens
Modifying token profiles
Fixed password profiles
Managing users
Creating user accounts manually
Adding unprivileged users with the user wizard
Assigning role(s) to multiple users
Deleting a user record
Understanding personalization data
Data elements
The data dictionary
Creating personalization data
Using the Attack Lock feature
Editing personalization data attributes
Removing personalization data attributes
Modifying user personalization data
Importing user records from a third-party user database
Managing and viewing audit logs
Querying audit logs
Searching the audit logs
Viewing a specific user’s authentication activity
Viewing the last successful user login attempt
Viewing specific entry details
Troubleshooting with the Audit Log Monitor
Launching the Audit Log Monitor
Choosing logs to monitor
Managing audit log archives
Loading an archived audit log file
Unloading an archive set
Deleting an archived audit log file
Configuring the archival of audit logs
Using advanced archiving features
Reporting
Creating reports
Report templates
Report worksheet generation
Generating reports from the command line
Using the command line reporting tool
Exporting data into Excel worksheets
Database-related tasks
Backing up your database
Restoring your database
Backing up your database using the command line
Customizing SafeWord 2008
Configuring General settings
Configuring the log server
Configuring sessions
Other admin tasks
Finding entries
Exporting data
Editing admin group properties
Session management
Revoking sessions
Chapter 8: Advanced Administration Tasks
SafeWord 2008 server-related tasks
Stopping and starting servers
Changing component ports
Logging server diagnostics
Monitoring server status
Adding servers to the monitored servers list
Removing servers from the monitored servers list
Cloning servers
Configuring the Administration Server
Configuring RADIUS, and RADIUS Accounting servers
Authentication Engine related tasks
Authentication Engine performance settings
Configuring the Authentication Engine for SoftPIN use
Managing the Admin and Authentication Engine keys
Custom user management configuration
Changing the user database post installation
Changing agent-specific user information
Configuring SafeWord for AD lockout support
Configuring the Authentication Policy
Launch the Group Policy window (all agents)
Agent configuration screens
Configuring the Authentication Engine
Changing agent logging settings
Increasing performance
Archiving during minimal activity periods
Using multiple database connections
Running without an archive log master
Running Repair
Chapter 9: Replication
About replication
Ring topology architecture
The change log
Differences between SafeWord and AD replication
Pre-replication setup considerations
General considerations
Special considerations
Adding peers to a new replication ring
1. Verify SafeWord server software is installed
2. Verify time sync on peer machines
3. Designate a Log Master
4. Back up the database
5. Restore the backed up database to machines in the ring
6. Stop the Admin server and Authentication Engine
7. Edit the sccservers.ini file
8. Run the AddReplPeer.bat file
Adding a new peer into an existing replication ring
Verifying SafeWord server replication
Testing replication setup
Checking server replication state
Troubleshooting
Chapter 10: Managing the RADIUS Servers
Overview of the SafeWord RADIUS server
RADIUS protocol
The RADIUS server
RADIUS server features
Prerequisites
SafeWord RADIUS configuration files
Authorization and configuration groups
Creating an ACL entry and role for RADIUS
Configuring the groups in the Users file
Configuring the RADIUS proxy
Authenticators
RADIUS-encrypted memorized passwords
Memorized passwords appended to usernames
RADIUS-encrypted synchronous dynamic passwords
Synchronous dynamic passwords appended to usernames
Shared tokens with memorized passwords
Asynchronous dynamic password authenticators
CHAP-encoded encapsulated dynamic passwords
References
Sample Dictionary file
Sample Users file
Sample authfile
Understanding the RADIUS Accounting server
How the server works
Configuring the server
Starting the server
Example: Enabling accounting on Cisco router
Sample accounting data
Chapter 11: Troubleshooting
General troubleshooting
Troubleshooting AD lockout support
Troubleshooting Replication
Troubleshooting the RADIUS server
General troubleshooting
Check the radius.cfg configuration files
The clients file
The users file
The dictionary file
Conflicts with other RADIUS servers
Launch the SafeWord RADIUS server in debug mode
Diagnostic traces during correct operation
Uninstalling SafeWord 2008
Index
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