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Chapter 3: Active Directory Management

Assigning tokens to users

51

5

If the Delete PIN message appears, click 

Yes

 to delete the PIN associated 

with this token, or click 

No

 to leave the PIN assigned to the user from whom 

this token is being disassociated.

Note: Deleting a token PIN gives that user the option to add a new PIN when 
receiving the new token. If you do not delete the PIN from a user’s Properties, 
that user will need to use the assigned PIN even when receiving a new token. 

6

Click 

OK

.

7

Open the Properties window for the user to whom you are reassigning the 
token, assign the same serial number using the Wizard, or enter the token’s 
serial number into the 

Token serial number

 field.

8

Click 

OK

You have now created a new association between this user and the token 
records, and may give the token to its new user.

Deleting token records from the database

There are situations when you will need to delete token records from the 
database. If a token is lost, stolen, or broken, its token records are obsolete 
since you will not be able to reassign the token to another user. You should 
delete obsolete token records from your database. Deleting them provides 
space to add new token records when your organization purchases additional 
SafeWord tokens. 

1

In ADUC, expand the 

SafeWord 

node in the left pane, and select the 

Tokens

 icon.

2

From the Token serial number

 

list on the right side of the window, select 

one or more tokens to delete and right-click the selection, and select 

Delete

.

If the token is already assigned to a user, the Token Assigned message 
appears to confirm that you really want to delete the token record.

Important:  If you delete tokens at this point, and then restore the database, all 
token user associations will be lost.

Tip: Multiple token records can be selected and deleted simultaneously. You 
can also highlight a token and use the 

Delete

 button on the toolbar to delete 

token records.

3

Click 

Yes

.

4

The token records are deleted from the database. If you want to unassign 
the token without removing the records from the database, see 
“Reassigning Hardware and Messaging tokens” on page 50.

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