Chapter 8: Advanced Administration Tasks
Agent configuration screens
199
Changing agent logging settings
Note:
This section applies to all SafeWord agents.
You may view log records, manage log records, and modify the messages that
are logged using the Windows Event Viewer or any text editor. By default,
logging functions are disabled, although errors are still logged to the Windows
Event Viewer. You must enable logging before you can reconfigure the
settings.
Changing IAS/NPS, Web Interface, OWA, and CAG/SAM logging settings
1
Launch the agent’s configuration screen, and click
Logging
.
Figure 124:
Agent
logging window for IAS,
WI, and CAG agents
2
Click the
Enable Logging
checkbox to enable the window and have the
agent record logging events.
3
Accept the
Logfile name
, or enter a new name (plus full path) to which
agent logs will be written.
The OWA agent logging function records extension logs and filter logs.
Extension logs are generated when a non-credentialed user attempts to
access an Exchange resource and is required to authenticate. Filter logs
are created every time a user accesses an Exchange resource.
Note: By default, IAS, WI, and CAG Agent logs are stored in
<Install_Dir>\SafeWord\Agentlogs. OWA Agent logs are stored in
<Install_Dir>\SafeWord\OWAAgent\Logs.
4
Set the
Maximum size in KB per log file.
5
Select messages to log
from the following options:
–
Errors
–
Errors and information
–
Errors, information, and diagnostics
Important: Logging diagnostic information may result in lengthy output. Unless you
are troubleshooting a problem, diagnostic logging should be disabled.
6
Click
OK
when done.
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