Chapter 6: Working with the User Center
User Center features
100
Resynchronizing tokens
There are occasions when a SafeWord token will get out of sync and its
generated passcodes will not function properly. If this occurs, and you allow
users to resync their own tokens, provide them with the following information:
1
Launch the User Center.
Figure 60:
User Center
home page
2
On the main menu, select
Re-sync Token
. The Re-sync Token
window
appears.