Chapter 5: Using the MobilePASS feature
Software token enrollment
70
5
Click the
Update Credentials
button. The next SafeWord MobilePASS
Portal window appears with a prompt to restart the SafeWord MobilePASS
Portal service. Close the Web browser.
Figure 34:
MobilePASS
Portal Restart Services
window
6
To restart the MobilePASS Portal service:
a
Open the Windows Services Control Panel.
b
Locate the
SafeWord MobilePASS Portal
service in the list of services.
c
Right-click the status field and select
Restart
.
d
Close the Services Control Panel. The Enrollment Portal and the
Messaging application are ready to use.
Note: If the administrative password is set incorrectly, the Set Password page
will display again after the service has been restarted.