Chapter 5: Using the MobilePASS feature
MobilePASS Messaging
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MobilePASS
Messaging
The MobilePASS Messaging application is the component of MobilePASS that
allows users to request and receive authentication passcodes via e-mail
(SMTP) and text messages (SMS). Before Active Directory users can request
passcodes, administrators must configure the Messaging providers who will
deliver these passcodes.
Configuring Messaging providers
MobilePASS Messaging defines and supports two delivery methods, e-mail
(SMTP) and SMS (Short Message Service). Before using MobilePASS, you
must configure the Messaging providers who will deliver the SafeWord
passcodes. One provider must be chosen as the default. This will be the
provider that you want messages to be sent to first when a user requests a
passcode. The alternate provider can either be disabled, or enabled. When the
alternate provider is enabled, if the initial passcode message is not received,
the user will be able to request another message be sent to them via the
alternate provider. The provider settings that are chosen, will apply to all the
Active Directory users who receive passcodes via Messaging.
By default, MobilePASS Messaging ships with all providers disabled. You may
choose from the following options:
•
“E-mail delivery with SMS as the alternate” on page 78.
•
“SMS delivery with e-mail as the alternate” on page 79.
•
“Delivery via e-mail only” on page 80.
•
“Delivery via SMS only” on page 81.
•
To disable passcode delivery, clear the check boxes for all providers on the
Configure Providers dialog box.
Whichever scenario you choose, you will also need to edit provider information
on the Edit Provider window (see “Editing provider information” on page 82).