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How long does this limited warranty last?

This limited warranty lasts for the time period indicated on your packing slip or invoice, except for the following 
Dell-branded hardware:

•

Portable computer batteries carry a 1-year limited warranty.

•

Projector lamps carry a 90-day limited warranty. 

•

Memory carries a lifetime limited warranty. 

•

Monitors carry the longer of either a 3-year limited warranty or the remainder of the warranty for the Dell 
computer to which the monitor will be connected.

•

Other add-on hardware carries the longer of either a 1-year limited warranty for new parts and a 90-day 
limited warranty for reconditioned parts or, for both new and reconditioned parts, the reminder of the 
warranty for the Dell computer on which such parts are installed.

The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice.  The warranty 
period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of 
limited warranties, at its discretion, but any changes will not be retroactive.

What do I do if I need warranty service? 

Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your 
Dell Service Tag or order number available. 

Individual Home Consumers:

U.S. Only

Technical Support

1-800-624-9896

Customer Service

1-800-624-9897

Individual Home Consumers who purchased through an 
Employee Purchase Program:

Technical Support and Customer Service

1-800-822-8965

Home and Small Business Commercial Customers:

Technical Support and Customer Service

1-800-456-3355

Medium, Large, or Global Commercial Customers, Healthcare 
Customers, and Value-Added Resellers (VARs):

Technical Support and Customer Service

1-800-822-8965

Government and Education Customers: 

Technical Support and Customer Service

1-800-234-1490

Dell-Branded Memory

1-888-363-5150