Troubleshooting

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File Name Exist

The file name you 

have entered already 

exists.

Enter a different file 

name.

File Name 

Over Limit

The file names you 

can use are from 

doc001 to doc999. 

However, all file 

names are used 

already.

Delete unnecessary 

files.

Fuser Fan 

Locked

There is a problem in 

the cooling fan of the 

printer.

Open and then close the 

front cover.

Global Address 

Not Found

When the device is 

unable to locate the 

given address of the 

Global server.

Check the search ID.

Global Query 

Size Exceeded

This is an error 

message and displays 

when the global query 

size has been 

exceeded.

There are too many 

search results. Refine 

your search by entering 

more letters.

Contact a LDAP server 

administrator.

Global Server 

Auth Failed 

When there is a 

authentication fail 

while connecting to 

the global server this 

message displays.

Check the authentication 

account and password.

Global Server 

Not Configured

When no global server 

is configured, this 

message displays.

Check the LDAP server 

configuration settings. 

Global Server 

Not Found

When the device is 

unable to find the 

Global server.

Check the LDAP server 

address, The LDAP 

server address is 

incorrect, or the server 

has failed.

Global Server 

Query Timeout

Network Information 

Center (NIC) failed to 

get the proper 

response from the 

LDAP server within 

specified time.

Check the LDAP server 

setting, LDAP server 

setting is incorrect.

Global Server

Comm Error

This error message 

displays when there is 

a communication error 

between the global 

server and the device.

Try again.

Contact a LDAP Server 

administrator.

Group Not

Available 

You have tried to 

select a group location 

number where only a 

single location 

number can be used, 

such as when adding 

locations for a Multiple 

Send operation.

Use a speed dial number 

or dial a number 

manually using the 

number keypad.

MESSAGE

MEANING

SUGGESTED 

SOLUTIONS

Install 

[xxx]

The corresponding 

part of the printer is 

not installed.

Install the part into your 

printer.

Invalid 

[xxx]

The color part of the 

printer is not for your 

printer.

Install the a Dell-genuine 

part designed for your 

printer.

Install Toner

T

The color toner 

cartridge is not 

installed.

Install the color toner 

cartridge.

Invalid Toner

T

The color toner 

cartridge you have 

installed is not for your 

printer.

Install the a Dell-genuine 

color toner cartridge 

designed for your 

printer.

Invalid Server 

Address

The server address 

you have entered is 

invalid.

Enter the correct server 

address.

IP Conflict

The network IP 

address you have set 

is being used by 

someone else.

Check the IP address 

and reset it if necessary.  

See "Setting up the 

network" on page 17.

Line Busy 

The receiving fax 

printer did not answer 

or the line is already 

engaged.

Try again after a few 

minutes.

Low Power

The printer is in the 

previous stage of the 

power save mode.

When data is received, it 

switches to on-line 

automatically.

Mail Exceeds

Server Support

The mail size is larger 

than the supported 

size by SMTP server.

Divide your mail or 

reduce the resolution.

Main Motor

Locked

There is a problem in 

the main motor.

Open and then close the 

front cover.

Load Manually

Press Start Key

The multi-purpose 
tray is empty in 
manual feed mode.

Load paper in the multi-
purpose tray. See 
"Loading paper in the 
multi-purpose tray" on 
page 28.

Memory Full 

The memory is full.

Delete unnecessary fax 

jobs and retransmit after 

more memory becomes 

available. Alternatively, 

split the transmission 

into more than one 

operation.

MP Tray 

Paper Jam 0

Paper has jammed in 

the feeding area of the 

multi-purpose tray.

Clear the jam. See "In 

the paper feed area" on 

page 65.

Network Error

There is a problem 

with the network.

Contact your network 

administrator.

MESSAGE

MEANING

SUGGESTED 

SOLUTIONS