The
machine
does not
print
whole
pages,
and
output is
printed on
half the
page.
It is a known problem that occurs when a color machine is used on version 8.51 or earlier of
Ghostscript, 64-bit Linux OS, and has been reported to bugs.ghostscript.com as Ghostscript Bug
688252.The problem is solved in AFPL Ghostscript v. 8.52 or above. Download the latest version of
AFPL Ghostscript from http://sourceforge.net/projects/ghostscript/ and install it to solve this problem.
I cannot
scan via
Gimp
Front-end.
Check if Gimp Front-end has Xsane:
Device dialog
. on the
Acquire
menu. If not, you should install
Xsane plug-in for Gimp on the your computer. You can find Xsane plug-in package for Gimp on Linux
distribution CD or Gimp home page. For the detailed information, refer to the Help for Linux distribution
CD or Gimp Front-end application.
If you wish to use another kind of scan application, refer to application’s Help.
I
encounter
error
“Cannot
open port
device
file” when
printing a
document.
Avoid changing print job parameters (via LPR GUI, for example) while a print job is in progress. Known
versions of CUPS server break the print job whenever print options are changed and then try to restart
the job from the beginning. Since Unified Linux Driver locks the port while printing, the abrupt
termination of the driver keeps the port locked and unavailable for subsequent print jobs. If this
situation occurs, try to release the port by selecting
Release port
in
Port configuration
window.
The
machine
does not
appear on
the
scanners
list.
Ensure your machine is attached to your computer, connected properly via the USB port, and is
turned on.
Ensure the scanner driver for your machine is installed in your system. Open Unified Linux Driver
configurator, switch to
Scanners configuration
, then press
Drivers
. Make sure that driver with a
name corresponding to your machine's name is listed in the window.
Ensure the port is not busy. Since functional components of machine (printer and scanner) share
the same I/O interface (port), the situation of simultaneous access of different user applications to
the same port is possible. To avoid possible conflicts, only one of them at a time is allowed to gain
control over the device. The other user will encounter “device busy” response. This usually happens
when starting a scan procedure. An appropriate message box appears.
To identify the source of the problem, open the
Ports configuration
and select the port assigned
to your scanner, port's symbol /dev/mfp0 corresponds to LP:0 designation displayed in the
scanners’ options, /dev/mfp1 relates to LP:1, and so on. USB ports start at /dev/mfp4, so scanner
on USB:0 relates to /dev/mfp4 respectively and so forth sequentially. In the
Selected port
pane,
you can see if the port is occupied by another application. If this is the case, you should either wait
for completion of the current job or press the
Release port
button, if you are sure that the present
port application is not functioning properly.
The
machine
does not
scan.
Ensure a document is loaded into the machine, ensure your machine is connected to the computer.
If there is an I/O error while scanning.
Refer to Linux User’s Guide that came with your computer for further information on Linux error messages.
Common Macintosh problems
condition
Suggested solutions
The machine does not print PDF files correctly.
Some parts of graphics, text, or illustrations are
missing.
Printing the PDF file as an image may enable the file to print.
Turn on
Print As Image
from the Acrobat printing options.
It will take longer to print when you print a PDF file as an
image.
The document has printed, but the print job has
not disappeared from the spooler in Mac OS X
10.3.2.
Update your Mac OS to Mac OS X 10.3.3. or higher.
Some letters are not displayed normally during
the cover page printing.
Mac OS cannot create the font during the cover page printing.
The English alphabet and numbers are displayed normally on the
cover page.
When printing a document in Mac OS with
Acrobat Reader 6.0 or higher, colors print
Make sure that the resolution setting in your machine driver
matches the one in Acrobat Reader.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
