Инструкция для RICOH DDP184

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Printer Overview

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Оглавление инструкции
  • Страница 1 из 271
    User’s Guide © 2005 Ricoh Printing Systems ,Ltd. May 2005 N905362
  • Страница 2 из 271
    © 2005 Ricoh Printing Systems ,Ltd. All rights reserved. No part of this document may be reproduced without the express permission of Ricoh Printing Systems ,Ltd. The material in this document is for informational purposes and is subject to change without notice. Ricoh Printing Systems ,Ltd.,
  • Страница 3 из 271
    Revision Table Manual Rev. Machine Rev. 00 - Page No. First Edition Date May.2005
  • Страница 4 из 271
  • Страница 5 из 271
    Table of Contents Revision Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Introduction About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
  • Страница 6 из 271
    Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 Finisher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 Network . . . . . . . . . . . .
  • Страница 7 из 271
    Loading Paper into the MBT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13 Loading Paper into the HCF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15 Loading Paper into the Inserter . . . . . . . . . .
  • Страница 8 из 271
    Status-Revision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14 Status-Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15 System Options . . . . . . . . .
  • Страница 9 из 271
    Replacing Staples (Standard or Booklet Maker Finisher) . . . . . . . . . . . . . . . . . . . . . . . . 6-19 Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22 Vertical Path Cover (Front Engine) . . . . . . . . . .
  • Страница 10 из 271
    Appendix A. Safety Information General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1 Laser Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
  • Страница 11 из 271
    Recycled Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-7 Grain Direction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-7 Paper Smoothness . . . . . . . .
  • Страница 12 из 271
    viii Table of Contents OG L 00
  • Страница 13 из 271
    Introduction About This Manual This manual provides easy access to the information you need to operate the 184 PPM (Pages Per Minute) laser printer. To find out about a specific topic, refer to: „ Chapter 1: Printer Overview – For printer components and features. „ Chapter 2: Operator Control Panel
  • Страница 14 из 271
    Manual Conventions The following conventions are used in this manual: „ Bold and Italics are used sparingly for emphasis. „ Information you enter: Looks Like This. „ Key Names (or Labels): Look Like This. „ System messages: Look Like This. „ Variable user information: Looks Like This. Pay
  • Страница 15 из 271
    Chapter 1 Printer Overview What This Chapter Provides This chapter describes the parts and functions of the printer. „ Printer Features „ Operator Control Panel „ Printer Views „ Space Requirements „ Powering on the Printer „ Powering off the Printer Printer Overview OG L 00 1-1
  • Страница 16 из 271
    Printer Features The printer is a high-speed, shared-use laser printer for a 600K page/month printing environment. It incorporates a wide variety of features: „ „ High-Speed and High-Quality Printing. ˆ Print speed is up to 184 pages per minute (ppm), A4/Letter (Simplex) black/ black printout. ˆ
  • Страница 17 из 271
    „ Component-based consumables. ˆ „ High-volume printing (20 lb. paper) ˆ „ User replaceable toner and staples. Three standard paper cassettes with approximately 3000-sheet capacity total and the Multi-bypass Tray (MBT) with a 150-sheet capacity. Supports a wide-range of media types (bond, color,
  • Страница 18 из 271
    External View of the Printer The following illustration shows the printer with an Advanced Finisher and High Capacity Feeder installed. Refer to your option-specific User’s Guide for details on other devices. 16. Upper Tray 17. Inserter (option) 5. Toner Supply Cover 6. Operator Control Panel Rear
  • Страница 19 из 271
    Key Component Description 1 Main Power Switch Use to turn the system on and off. 2 Front Cover Open to replace units, clear paper jams, or clean the inside of the printer. (Front and Rear Printer) 3 Vertical Path Cover Open to clear paper jams. (Front and Rear Printer) 4 Multi-bypass Tray (MBT)
  • Страница 20 из 271
    Internal View of the Printer The following figure shows an internal view of both the Front and Rear Engine. The components are identical in both engines. 4. Fuser Latch 9. Top Cover Latch 1. Toner Hopper Unit 5. Fuser Unit 7. TH Handle 2. Drum Center Lock 8. Developer Latch Key 1-6 3. Drum Unit 6.
  • Страница 21 из 271
    Internal View of the Finisher The following figure shows an internal view of the finisher with the front cover open. 1. Inserter 2. Upper Tray 3. Elevator Tray 4. Stapler Unit 5. Stacker Unit 6. Booklet Holder 7. Folding Unit Key Component Standard Booklet Finisher Finisher Description 1 Inserter O
  • Страница 22 из 271
    Space Requirements Install the printer in a well-ventilated area and leave space around the printer as shown below for safe and effective operation. If a fan’s exhaust port or intake port are restricted, print quality may deteriorate or the printer may be damaged. 1-8 Printer Overview OG L 00
  • Страница 23 из 271
    Powering On the Printer The location of the main power switch is shown below. The switch is marked “O” for Off and “I” for On. Main Power Switch When the printer is powered on, the printer and the finisher go through a power-up sequence that takes approximately 4 minutes. During the power-up
  • Страница 24 из 271
    Powering Off the Printer The printer should only be powered off when it is in a “Ready” state; that is, there are no jobs printing or processing. The following OCP displays indicate normal conditions. In these conditions, wait until printing is complete and the printer is Ready, then switch off the
  • Страница 25 из 271
    Canceling a Print Job If an error condition exists, you may need to cancel the print job(s). 1. Canceling a job in the DDP Server Please refer to “DocXPLORER Reference Guide” for instructions on canceling a job that has been spooled to the DDP Server but has not yet begun to print.The DocXPLORER
  • Страница 26 из 271
    Clearing Other Error Conditions OCP Alternates between Ready and Processing (hangs up). 1. Use the procedure above to cancel the print job(s). Ready Processing E0XX, E1XX Error 1. Correct the error and press the Resume ( ) button on the OCP display. 2. Wait until printing is complete and the
  • Страница 27 из 271
    E2XX, EC#XX, BR#XX Call for Service Error 1. Press the Resume ( ) button on the OCP display. 2. Wait until printing is complete and the printer returns to Ready. Call for Service E2xx 3. If the Call for Service error persists, cancel the print job(s), power off the printer, and contact your
  • Страница 28 из 271
    1-14 Printer Overview OG L 00
  • Страница 29 из 271
    Chapter 2 Operator Control Panel What This Chapter Provides This chapter contains information on the following topics. „ OCP Description „ OCP Menu Icons and Buttons „ Using the OCP Menus „ Menu Structure „ Passwords Operator Control Panel OG L 00 2-1
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    OCP Description The Operator Control Panel (OCP) is a touch panel display that you use to set up print options and monitor job and printer status. It is also used by the System Administrator to configure the printer and by the Service Technician to perform maintenance on the printer. Operator
  • Страница 31 из 271
    OCP Menu Icons and Buttons The menus are accessed via the touch panel. Each OCP menu consists of icons and buttons that you use to make selections. The icons and buttons are defined below. See “Main Menu” on page 2-8 for more icons. Icon or Button Name ? Help i Information From the Main Menu,
  • Страница 32 из 271
    Using the OCP Menus There are 4 types of OCP Menu displays. „ Option Button „ Ten Key Pad „ Change Button (+ / -) „ Change Button (Enable/Disable) A brief description of each menu and how to use it follows. Using the Option Button Menu The image below is a sample of a menu with Option buttons. The
  • Страница 33 из 271
    Using the Ten Key Pad Menu The image below is a sample of a menu with a ten key pad. It is used to enter numeric values. Status Bar Erase Entire Entry Text Box Erase Last Digit Unit Value Ten Key Pad Previous Menu Enter/Accept To enter a value, 1. Touch the appropriate numbers on the pad. The value
  • Страница 34 из 271
    Using the + / - Change Button Menu The image below is a sample of a menu with a + / - change button. It is used to increase and decrease the OCP brightness and contrast. The current value is displayed to the right of the icon. Decrease - 10 Current Value 10 Increase + Previous Menu Enter/Accept To
  • Страница 35 из 271
    Using the Enable/Disable Change Button Menu The image below is a sample of a menu with an Enable/Disable toggle. It is used to turn an option on or off. Enable 40 seconds Options Current Status Disable Disable More Options Previous Menu 1. Touch the Option Button to toggle between enable and
  • Страница 36 из 271
    Menu Structure The OCP menu is structured as shown on the following pages. A top level menu screen is shown followed by a description of the options on the screen. A table that outlines the complete structure of the menu is also provided. Each box in the table represents an OCP display menu. Use
  • Страница 37 из 271
    Information Menu When you touch the information icon on the Main Menu this screen is displayed. You can use it to determine the current settings and status of the options described below. See Table 2-1 on page 2-10 for the complete Information Menu structure. Printer Touch to display information
  • Страница 38 из 271
    Table 2-1. Information Menu Structure Level 1 Information Level2 Printer Level 3 Front/Rear Consumable Front/Rear Usage (Note 3) Usage (Note 5) Finisher Network Level 4 1 2 3 MBT HCF Printer Graphic (Front) Default Paper Source Error Count This Period Error Count Last 1000 page Engine Revision
  • Страница 39 из 271
    Printer Menu When you select Printer from the Main Menu, this screen is displayed. You use the Printer Menu to gain access to the printing options described below. See Table 2-3 beginning on page 2-14 for the complete Printer Menu structure. Paper Source Options „ Default Paper Source Use this when
  • Страница 40 из 271
    „ Color Control This function is used when necessary to reduce the image size on the printed page due to paper shrinkage during printing. It uses the set-up value to reduce the printed image. For the front engine the reduction of the image for the horizontal direction can be 0%, 0.12%, 0.24%, 0.36%
  • Страница 41 из 271
    Default Output This option button is not available. Options „ Exit Jam Recovery Can be set to enable or disable. When set to enable, the printer will reprint pages that were improperly printed due to a paper jam. „ Wait Timeout Defines the waiting period (in seconds) from reception of last data to
  • Страница 42 из 271
    Table 2-3. Printer Menu Structure Level 1 Printer (Note 1) Level 2 Paper Source Level 3 Default Paper Size Level 4 Auto Select 1 2 3 MBT HCF 1 2 3 MBT (Note 3) Paper Type 1 2 3 MBT HCF Paper Color 1 2 3 MBT HCF Level 5 Folio SEF, Letter Tab LEF, Super B LEF, A4 Tab LEF, Letter SEF, A4 SEF, Custom
  • Страница 43 из 271
    Table 2-3. Printer Menu Structure - Continued Level 1 Printer Level 2 Paper Source Level 3 Paper Weight Level 4 1 2 3 MBT HCF (Note 1) Tray Adjust Color Control Paper Pattern Options Exit-Jam Recovery Wait Timeout LPD Queuing DuplexAlways Print Density Detach Voltage Heat Roller Tmp Laser Power
  • Страница 44 из 271
    Table 2-3. Printer Menu Structure - Continued Level 1 Printer Level 2 Test Print (Note 3) Level 3 Print Quality Finishing Test (Standard) Finishing Test (Booklet) (Note 1) Finishing Test (Container) (Note 2) Level 4 Solid Black Level 5 1, 2, 3, MBT, HCF Square Blk/ Skew Half Tone 1, 2, 3, MBT, HCF
  • Страница 45 из 271
    Setup Menu When you select Setup from the Main Menu, this screen is displayed. Use it to gain access to the Setup option screens that are described below. See Table 2-4 on page 220 for the complete Setup Menu structure. OCP Touch to display the OCP screen. You use this screen to adjust the
  • Страница 46 из 271
    „ „ Calendar - The following settings can be made: ˆ Time Zone - See the following table for options. ˆ Date - 0000/00/00 (Year/Month/Day) ˆ Time - Set printer clock Country Code Select the appropriate country code used in international phone numbers. The default setting is 1. „ Energy Save Mode
  • Страница 47 из 271
    Consumables Touch to display the user consumable options, which include replacing the developer mix, drum unit, and fuser web. „ Developer Mix Select exhaust to empty old developer mix, then select Supply to replenish with new developer mix. The counter is automatically reset. „ Drum Unit Touch to
  • Страница 48 из 271
    Table 2-4. Setup Menu Structure Level 1 Setup Level 2 OCP Service (Note 1) System Level 3 Brightness Contrast 1-16 1-16 Level 4 Input Password (Note 2) Software Log Network Level 5 Front/Rear Front/Rear Calendar Time Zone Level 6 IP Address Subnet Mask Gateway Address Boot Method Level 7 Static
  • Страница 49 из 271
    Reports Menu When you select Reports from the Main Menu, this screen is displayed. You use it to print the reports described below. Status Touch to print a status report and return to the Main Menu. The status report shows the current configuration of the printer and printer usage information. Demo
  • Страница 50 из 271
    Finisher Menu for the Booklet Finisher When you have the optional Booklet Finisher installed and you select the Finisher icon from the Main Menu, this screen is displayed. You use it to gain access to the options described below. For detailed information on using the Booklet Finisher, refer to the
  • Страница 51 из 271
    Finisher Menu for the Container Stacker When you have the optional Container Stacker installed and you select the Finisher icon from the Main Menu, this screen is displayed. You use it to gain access to the Container Stacker options. For additional information on the Container Stacker, refer to the
  • Страница 52 из 271
    Passwords Passwords provide security to restrict access to system parameters and certain printer maintenance functions. Two types of passwords are available with your printer: a system password and a service password. The system password is used by your System Administrator and provides access to
  • Страница 53 из 271
    Chapter 3 Paper Handling What This Chapter Provides This chapter contains information on the following topics. „ Paper Weights „ Unacceptable Paper „ Storing Paper „ Paper Sizes, Types, Color, and Trays „ Loading Paper „ Setting Custom Paper Size Values „ Setting Tray Adjust Values „ Setting the
  • Страница 54 из 271
    Paper To obtain good print quality, use the recommended paper and properly position it in the correct trays. For the desired paper orientation, see the labels on the trays. Refer to Appendix C for detailed information about paper specifications, printing on special print media, and other paper
  • Страница 55 из 271
    Multi-Feed Detect The following media is liable to cause multi-feed misdetection. To avoid this problem, use the OCP to change the setup for Multi-feed Detect from “enable” to “disable.” „ Transparency paper „ Blue lined paper (blue, aqua blue, green, etc.) „ Preprinted paper that is different from
  • Страница 56 из 271
    Storing Paper Store the paper properly to avoid print quality problems and paper jams. 3-4 „ Store paper horizontally, in a flat, dry location to avoid wrinkling, bending, curling, etc. „ Store paper away from direct sunlight. „ Store any unused paper in its original packing. Paper Handling OG L 00
  • Страница 57 из 271
    Paper Sizes, Paper Types, Paper Color, and Printer Input Trays The following table shows which paper sizes can be used with the various input trays. The paper size is shown in both millimeters and inches. The term SEF indicates the paper is being fed into the printer short edge first and the term
  • Страница 58 из 271
    Paper Types and Input Trays The following table shows which paper type can be used in the various input trays. Paper Type Tray 1, 2, 3 HCF MBT Plain 9 9 9 Bond 9 9 9 Color 9 9 9 Label (See Note) 9 Letterhead 9 9 9 Pre-printed 9 9 9 Pre-punched 9 9 9 Recycled 9 9 9 Special 9 9 9 Transparency 9
  • Страница 59 из 271
    Loading Paper Load paper into the trays according to the instructions that follow. See “Loading Special Media” on page 3-17 for directions on loading prepunched and preprinted paper, as well as tab stock. Paper can be loaded while a print job is running, except into the tray that is currently in
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    3. Adjust the size guide to the proper size. The available sizes are marked on the tray. Use the indicator to verify the guide is locked in place. Indicator Locked Size Guide Unlocked 4. Adjust the sensor plate to the proper size. Size markers are located on the sensor plate in the following order:
  • Страница 61 из 271
    5. Place the paper into the tray. 6. Adjust the size guide until the gap is less than 1mm, then tighten the Thumb Screw. (Skip to Step 7 if the Thumb Screw is not installed). NOTE: The paper should be loaded no higher than the Max. level indicator. The Max. level indicator is located inside the
  • Страница 62 из 271
    Loading Paper in Tray 2 or 3 1. Open the tray. 2. Adjust the size guide to the proper size. The available sizes are marked on the bottom of the tray. Size Guide CAUTION! Paper jams may occur if the size guide is not set to the proper position. 3-10 Paper Handling OG L 00
  • Страница 63 из 271
    3. Adjust the sensor plate to the proper size. Size markers are located on the sensor plate in the following order: (special), B5, A5, LGR, LGL, LTR, B4, A3, and A4. NOTE: If the paper size you need is not listed, set the sensor plate to (the first position). Then, in Step 8, you will select the
  • Страница 64 из 271
    7. Adjust the paper weight. The default paper weight is 20 lb. bond. If necessary, change the paper weight by making the following selections: Printer/Paper Source/ /Paper Weight//Tray Number 8. Select Index, Bond, or g/m2, then use the keypad to input the weight and press 3-12 Paper Handling OG L
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    Loading Paper into the MBT 1. Open the MBT by pulling it by the handle. 2. Adjust the size guide to the proper size. The paper size positions are marked on the bottom of the tray and on the top of the size guide. CAUTION! Paper jams may occur if the size guide is not set to the proper position.
  • Страница 66 из 271
    3. Push down the paper tray. 4. Insert the paper onto the tray until it reaches the inner end of the tray. ) NOTE: The paper should be loaded no higher than the Max. level indicator. The Max. level indicator is located inside the tray. When printing on pre-punched paper, refer to “Loading Special
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    Loading Paper into the HCF WARNING! The table inside the HCF automatically descends when you open the door of the HCF. Do not allow anything to be caught between the table and the bottom of the HCF. 1. Open the door of the HCF by pulling it by the handle. The table inside the HCF automatically
  • Страница 68 из 271
    Loading Paper into the Inserter 1. Load the cover sheet into the Inserter and adjust the paper guides to the paper size. 2. Select the paper size from the OCP by making the following selections: Finisher/Inserter/Paper Size/Select Paper Size NOTE: See page 3-22 for instructions on setting up custom
  • Страница 69 из 271
    Loading Special Media Pre-punched Paper Load pre-punched paper as indicated in the following diagrams. Refer to Appendix C for more information about using pre-punched paper. Table 3-1. Simplex Printing (Single-sided) Loading into Paper Size Orientation Tray 1 - 3 Letter/A4 Portrait/Landscape
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    Table 3-2. Duplex Printing (Double-sided) Loading into Paper Size Orientation Tray 1 - 3 Portrait/Landscape Letter/A4 (Long Edge Bind) Portrait Ledger/A3 (Short Edge Bind) Landscape Ledger/A3 (Short Edge Bind) Portrait/Landscape Ledger/A3 (Long Edge Bind) Portrait Letter/A4 (Short Edge Bind)
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    Table 3-3. Inserter Paper Size Orientation Loading into Inserter Portrait/Landscape Letter/A4 (Long Edge Bind) Portrait Ledger/A3 (Short Edge Bind) Landscape Ledger/A3 (Short Edge Bind) Portrait Letter/A4 (Short Edge Bind) Landscape Letter/A4 (Short Edge Bind) Portrait/Landscape Letter/Ar (Long
  • Страница 72 из 271
    Loading Pre-printed Paper Load pre-printed paper as indicated in the following table. Refer to Appendix C for more details about using pre-printed paper. Paper Type Front/Back Side Predetermined Tray 1 - 3 MBT/HCF Inserter Simplex Front side down Front side up Front side up Paper longer than 9 in.
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    Loading Tab Stock 1. Load tab stock as shown in the illustration below. Top Bottom NOTE: Avoid bending the tabs or the corners of the tab dividers as this will increase the likelihood of a jam occurring during the printing process. If a jam does occur, refer to page 6-36 for instructions on jam
  • Страница 74 из 271
    Setting the Custom Paper Size Values If the paper size you have selected is a custom size you must set the paper size using the OCP. First, follow the steps for loading paper into the desired tray, then perform these steps 1. On the Custom Paper Size screen, touch the value box for the leading edge
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    Setting the Tray Adjust Values The tray adjust feature is used when it is necessary to shift the image on the printed page. You can shift the image – 0.25 in. (– 6.3 mm). When printing in duplex mode, you can set different tray adjust values for the front side and back side of the paper. 1. To
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    Setting the Default Tray When a print job does not specify the paper source, the printer will use the default setting. You set the default paper source as follows. From the OCP select: Printer / Paper Source / Default / Tray Setting the Paper Type To set the paper type for each tray perform the
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    Stapling Portrait Use the following table as a guide for staple position on a Portrait document. Feed Direction Long Edge Feed (LEF) Short Edge Feed (SEF) Staple Position Center Center Right Side Bind Long Edge Long Edge Right Side Bind Short Edge A B Center Paper Handling 3-25 OG L 00
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    Landscape Use the following table as a guide for staple position on a Landscape document. Feed Direction Long Edge Feed (LEF) Short Edge Feed (SEF) Staple Position Center Center Binding Side Right Short Edge Short Edge Binding Side Right 3-26 A Center Paper Handling OG L 00 B Long Edge
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    Copy Limits It is recommended that you limit the amount of copies in a job to avoid premature wear of the finisher output rollers. Use the following guidelines. Number of Sheets in Staple Set Number of Copies B5, A4, B4, Letter, Folio, Legal Number of Copies A3, Ledger 2-9 100 50 10-20 50 50 21-30
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    Finisher Adjustment See Appendix D for instructions on adjusting the Finisher stapling and folding position Setting the Color Control Due to shrinkage that can occur during the fusing process, the image size may need to be adjusted between the front and rear printer. Follow the instructions below
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    Front Side/Front Engine The reduction value for the Front Side/Front Engine should remain at 0% because there is no paper shrinkage.Front Side/Rear Engine. Compare the lines printed by the front and rear engine. If the lines printed by the rear engine do not align with the lines printed by the
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    Back Side/Back Engine Compare the lines printed by the front and rear engine. If the lines printed by the rear engine do not align with the lines printed by the front engine, perform the following steps. 1. For Vertical line adjustment make the following selections from the OCP: Printer / Paper
  • Страница 83 из 271
    Paper Pattern Each paper tray (except the MBT) can be preset with up to 16 different patterns (profiles) using the OCP. The settings include „ Paper Size „ Paper Type „ Paper Color „ Paper Weight „ Color Control „ Tray Adjust „ Detach Voltage „ H Positioning All 16 patterns for all trays are set to
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    3. Press the Details button. The screen on the left is displayed. 4. Set the desired items (Paper Size, Paper Type, Paper Weight, Tray Adjust, etc.) as desired. Use the more ( ) button to toggle between the screens. NOTE: Refer to page 3-23 for Tray Adjust instructions. Refer to page 3-28 for Color
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    Load the pattern using the instructions that follow. Load a Registered Pattern To use a registered pattern perform the following steps: 1. From the OCP make the following selections: Printer / Paper Source / Paper Pattern / Preset Load / Tray #. The following screen is displayed. 2. Select the
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    2. Press enter ( ) to clear the selected tray, or press the All Trays button. The following screen is displayed: 3. Press enter ( 3-34 ). Paper Handling OG L 00
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    Chapter 4 Web Utilities What This Chapter Provides This chapter contains information on the following topics: „ Overview „ Access and Security „ Accessing the Web Utilities „ Status Options „ System Options „ Using the Accounting File OG L 00 Web Utilities 4-1
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    Overview The Web Utilities give you the power to access the printer through the Internet or your company’s Intranet. You can use the Web Utilities to perform many functions, which are divided into three main areas: Status, System, and Service. The options available in each area are listed below.
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    Often, the status of an item is indicated with a colored button or graphic. Three colors are used throughout the Web Utilities to graphically display the status of various items. „ Green indicates a normal condition. „ Yellow indicates a warning condition (e.g., low paper, low toner, consumable
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    Accessing the Web Utilities To access the Web Utilities, enter the IP address of the DDP Server in the address bar of your Internet browser. The DDP Server Home Page will be displayed. Choose Front Engine or Rear Engine. The Home Page is the first page that will be displayed. You can make a
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    Status Options Each of the options available under Status are described in the following table. Access to the Status options is not restricted by a password. Option Description General Displays printer configuration and status. Displays information on the printer, contact, language, printer
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    Status-General The Status-General page displays the status of the print engine, paper trays, finisher, consumables, all installed options, and Service Contact information. It also allows you to select the desired language for your web pages. NOTE: Only the options that are installed will be
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    Status-Tray The Status-Tray page displays the status of the paper trays. For each paper tray, the size, type, color, and weight of the paper is noted. The amount of paper in each tray is graphically displayed in the far right column. Click the paper source button (1, 2, 3, HCF or MBT) to set the
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    Status-Finisher The Status-Finisher page displays the status of the finisher elements, such as the position of the cover, and the condition of the stacker and staple cartridges. A colored button graphically indicates the condition of each element. „ Green indicates a normal condition. „ Yellow
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    Status-Container Stacker The Status-Finisher page for the Container Stacker option displays information on each stacker installed. For each stacker, the basket size and paper size is displayed. The amount of paper in each stacker is graphically displayed in the far right colum. This page refreshes
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    Status-Consumables The Status-Consumables page graphically displays the status of the printer consumables. This includes the status of the toner, developer mix, fuser web, fuser unit, and drum unit. A colored button graphically indicates the condition of each element. „ Green indicates a normal
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    Status-Errors The Status-Errors page displays the error counts for the printer. This information is useful to Service and Technical Support personnel. Optionally, you can click the Update button to refresh the display on demand. Web Utilities 4-11 OG L 00
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    Status-Usage The Status-Usage page displays the number of pages left before the next preventative maintenance (PM) service, as well as Toner Coverage*1 or Click Charge Count*2 and paper usage information. The Current Period value is increased when a page is printed. The Lifetime value is increased
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    Status-Network The Status-Network page displays the current network address information. „ MAC Address - Current information is displayed. This address cannot be changed. „ IP Address - Current information is displayed. This address can be changed using the System Configuration page. (Network
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    Status-Revision The Status-Revision page displays revision information for each installed component of the printer (e.g., engine firmware and controller software). This information is useful to Service and Technical Support personnel. 4-14 Web Utilities OG L 00
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    Status-Reports The Status-Reports page displays all available printer reports as links. If the PostScript option is not installed on your system, the PostScript reports are not displayed. Simply click on the desired report to print it. NOTE: This page is not available during a print job. Web
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    System Options Each of the options available under System are described in the following table. You must have the System password to access or update these Web pages. NOTES: It is the responsibility of the servicing dealer and/or system administrator to set and secure passwords in the Web
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    System-General The System-General page displays customer, printer, and service contact information. The printer and service contact information you enter here is displayed on the StatusGeneral page which is available to all users. After making the desired changes, click Submit to update the
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    System-Printer Paper Source The Paper Source page displays the paper size, paper type, paper color, paper weight, and tray adjust information for the selected paper source. To select a paper source, click on 1, 2, 3, HCF, or MBT near the top of the page. The selected paper source is highlighted in
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    Paper Pattern The Paper Pattern page displays the paper size, paper type, paper color, paper weight, paper position, color control, H positioning, and detach voltage. It also gives you access to the current values. Web Utilities 4-19 OG L 00
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    Options The Options page displays additional printer parameters. 4-20 Web Utilities OG L 00
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    System-Finisher When the Advanced Finisher is attached, the following page is displayed when System Finisher is selected. This page indicates that printing will stop when the Advanced Finisher runs out of staples during a staple job. There is no user input for this page. Web Utilities 4-21 OG L 00
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    Inserter The Inserter page provides information on the paper in the Booklet Finisher inserter tray, such as the paper size, and weight. From this page you can also enter custom paper size settings. After making any desired changes, click Submit to update the settings. 4-22 Web Utilities OG L 00
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    Stapler The Stapler page lets you modify the stapling position for booklets created with the Booklet Finisher. After making any desired changes, click Submit to update the setting. Web Utilities 4-23 OG L 00
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    Folder The Folder page lets you modify the folding position for booklets created with the Booklet Finisher. After making any desired changes, click Submit to update the setting. 4-24 Web Utilities OG L 00
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    System-Configuration Password The System-Configuration Password page lets you modify the system password. After filling in the required information, click Submit to update the password. Web Utilities 4-25 OG L 00
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    Calendar The Calendar page lets you view or modify the system date and time information. To modify any of these settings, make the desired changes, and click Submit to update the settings. 4-26 Web Utilities OG L 00
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    Misc. The Misc. page allows you to view or modify the Energy Save Time, Country Code settings and Sample Print Forced 184 Mode, After making the desired change, click Submit to update the setting. Web Utilities 4-27 OG L 00
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    Network. The System-Configuration Network page allows you view and modify the configuration setting for the onboard network controller. After making any desired changes, click Submit to update the settings. 4-28 Web Utilities OG L 00
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    System-Accounting The System-Accounting page displays detailed accounting information that you can use to monitor and control your printer resources. NOTE: The data shown on the Accounting file relates to the selected engine only (Front or Rear). . Web Utilities 4-29 OG L 00
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    The accounting information displayed on the web page includes: „ the number of pages left before the next PM service „ the closing date of the period „ the percent of toner coverage for the last printed document, the current billing period, and the last three billing periods NOTE: Toner coverage
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    System-Jobs The System-Jobs page displays all of the jobs in the system. For each job, all available information is displayed. Jobs can be monitored or cancelled from this page. To cancel a job, simply check the box in the Select column for the job(s) you want to cancel and click Submit. Click
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    System-Dealer The System-Dealer page contains the dealer’s name and addresses. Additional information can be entered in the Message Line text boxes. The information entered here is displayed on the Vendor page which is available to all users. 4-32 Web Utilities OG L 00
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    Using the Accounting File The accounting file contains detailed usage information that you can use to monitor and control your printer resources. The file contains precise usage data that gives you the power to calculate accurate and timely usage data on your printer supplies and service. NOTE: The
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    With the Web Utilities, authorized users have quick and easy access to the information in the accounting file. Follow the instructions on page 4-4 to access the Web Utilities. The System-Accounting web page, shown above, displays actual usage information for the latest job and for specific time
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    If you click (or double-click, depending on your browser) on the icon in the Download column, the accounting file is displayed on the web page without any formatting. Web Utilities 4-35 OG L 00
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    Fields in the Accounting Record Field Name Description Job Id Internal ID. Record Version Accounting file format version. Status Session Id Channel Source 0 Completed 2 Canceled Internal ID. 0 Parallel channel. 1 Network I/F 3 Offline Printing (Status Page, Test Print, etc.) 0 VPT vp-pcl 255
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    Fields in the Accounting Record Media n Type* Media n Weight* Media n Hopper* (Input paper tray) Media n Stacker* (Output paper tray) 1 2 3 4 5 6 7 8 9 10 11 12 Plain. Bond. Color. Label. Letterhead. Pre-printed. Pre-punched. Recycled. Special. Transparency. Pre-punched Transparency. Other. Media
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    4-38 Web Utilities OG L 00
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    Chapter 5 Troubleshooting What This Chapter Provides This contains the following information. „ Guidelines Flowchart „ Basic Troubleshooting Tips „ General Printing Problems „ Print Quality Problems „ Duplex Printing Problems „ Printing Notes „ OCP Display Messages NOTE: The following sections
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    Guidelines Flowchart Determine the type of problem. The printer cannot be powered on. The printer cannot be connected to the host system. Problem with print quality. Cannot perform print jobs because of a printer error. Check if the main power distributor switch is on. Check the device address
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    Basic Troubleshooting Tips The following are some common situations that can cause a variety of problems. Before you look for a specific problem use the tips in this list. „ Check the power and all cables to the printer. „ Check the printer OCP for information. „ If possible, print the Status Page
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    General Printing Problems If this happens Try this Paper handling problems (jams) • Check pick rollers and clean area of problem paper source. • Straighten paper stack of problem paper source. • Confirm paper size in printer driver, paper tray, and OCP. Drum Wrap • Paper fibers should run parallel
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    Print Quality Problems If this happens Try this • Paper does not meet specification. - See “Media Guidelines” on page C-1 • Moisture content is too high. - Replace with newly unwrapped paper. Page is wrinkled or printed • The side guide is not adjusted properly. characters are blurred - Adjust to
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    If this happens Try this Voids or vertical voids • Moisture content is too high. - Replace with newly unwrapped paper. • Paper does not meet specification. - See “Media Guidelines” on page C-1. • Creased or wrinkled paper is loaded in the tray. - Removed damaged paper or replace with newly
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    Printing Notes „ Duplex on Transparency When duplex printing and Transparency, Transparency-pp, or Label stock are specified at the same time, the job is delivered in simplex mode. „ Input Tray PCL The MBT cannot be included in PCL Tray Auto Select. If the MBT is included, and even if the specified
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    „ Staple Feasible Paper Weight When stapling is specified and the paper weight exceeds 34 lb. (128 g/m2) the printer will deliver the job offset with no stapling. „ Staple/Offset When stapling and offset are both specified, the job is delivered stapled with no offset. „ Collate For collated output
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    „ Banding may happen when printing half tone. This phenomena happens when papers go into the fuser unit or papers go out from the regist rollers. „ Banding may happen when half tone printing to thick papers (much stiffness). This phenomena happens when papers go into the fuser unit or papers go out
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    Booklet Finisher Error Codes (Option) When Invalid Booklet #xx or Invalid Folder #xx is displayed on the OCP, cancel the job and remove any remaining paper. Refer to the applicable error code in the table below for a description of the problem. Resubmit the job after taking the appropriate
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    Network Problems The following lists some common causes and solutions for network problems. If you suspect printing problems are network related, contact your System Administrator. 1. Is the Ethernet cable broken or otherwise abnormal? Change the Ethernet cable. 2. Is the host interface running
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    OCP Display Messages The OCP displays the printer status with 1- to 2-line messages. There are three types of messages: status, warning, and error messages. The following table lists the messages in alphabetical order. Each message is explained and a corrective action is given when applicable. For
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    Message Description Corrective Action Developer Error Check Color The color is different between the toner Check the toner and developer units E049 unit and the developer unit. and replace the incorrect unit. Developer Error Retry Exhausting An error occurred when operating the E048 developer.
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    Message Fuser Warning (life) F/R Description Corrective Action The fuser unit has been operated more than the specified time F:Front Engine R:Rear Engine Be aware that service maintenance is regured when reaching the specified time, Refer Replacing the Fuser Cleaning Web on 6-15 page. Fuser Web End
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    Message Description Corrective Action LED Eraser Not Set The LED eraser is not set. Set Erase Lamp E080 Contact your authorized Service Technician. Lifting Tray Name The specified tray is moving into the feed position. Status message. Wait for the printer to return to a Ready state. Loading Fail
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    Message Description Corrective Action Paper in Finisher Remove Paper Paper jam in exit path of the Advanced Remove the jammed paper. E065 Finisher. Paper in Finisher Remove Paper Paper jam in bypass of the Advanced E066 Finisher. Remove the jammed paper. Paper in Finisher Remove Paper Paper jam in
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    Message Description Corrective Action Paper Jam Connecting Unit Paper jam in the connecting unit of the Remove the jammed paper. Remove Paper E1F2 Publishing Finisher. Paper jam in container stacker. x is the Paper Jam Container x Path y Remove the jammed paper. Refer to container number, y is the
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    Message Description Corrective Action Paper Jam Finisher Paper jam in Advanced Finisher path. Remove the jammed paper. Remove Paper E1D8 Paper Jam Finisher Paper jam in the exit sub tray of the Remove Paper E1D9 Advanced Finisher. Remove the jammed paper. Paper Jam Fuser Remove Paper E128 Paper jam
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    Message Description Corrective Action Paper Jam Return Path Paper jam before return 1 path. Remove Paper E138 Remove the jammed paper. Paper Jam Return Path Paper jam on return 1 path. Remove Paper E139 Remove the jammed paper. Paper Jam Return Path Paper jam before return 2 path. Remove Paper E13A
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    Message Paper Out MBT Load xxx Description Corrective Action The multi-bypass tray is out of paper. E004 xxx is the paper size. Load the requested paper in the MBT. Paper Out Sheet Inserter 1 Sheet inserter 1 is out of paper. xxx is Load the requested paper in sheet Load xxx E006 the paper size.
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    Message Description Corrective Action Pause/Offline The printer was taken offline. Touch4to return to Ready status. PM Counter Exceeded The printer has printed more than 400,000 pages. Service maintenance is required. Contact your authorized Service Technician. PM Counter Warning The printer has
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    Message Description Corrective Action Stacker x V Path Cover Open Close Cover The V path cover of the indicated stacker is open. x is the stacker number. Close the cover. Sub Tray Cover Open Close Cover Self-explanatory. Close the cover. Sub Tray Paper Full Remove Paper Self-explanatory. Remove the
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    Message Description Corrective Action Waiting for data Status message. May appear if: 1) a large file is being processed, 2) the network connection is slow, or 3) a print job was not terminated correctly. Warming up Status message. Displayed during the Wait for the printer to reach a Ready power up
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    5-24 Troubleshooting OG L 00
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    Chapter 6 Care and Maintenance What This Chapter Provides This chapter contains the following information: „ Replacing Consumables and PM Parts „ Clearing Paper Jams „ Cleaning the Printer „ Replacing the Color Kit „ Handling and Storing Consumables Care and Maintenance OG L 00 6-1
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    Replacing Consumables & PM Parts When a consumable needs to be replaced, the printer stops printing and displays an error message indicating which consumable should be replaced. The following table shows the life expectancy of each consumable. Consumable Average Life Expectancy Toner (Black) 36,000
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    „ Run length of jobs „ Adequate ventilation around equipment „ Image coverage on page „ Print Utilization - if less than 80%, projected consumable life may become shorter. „ Print Density Care and Maintenance OG L 00 6-3
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    Adding Toner 1. Open the Toner Supply Cover. Toner Supply Cover Toner Hopper Unit 2. Make sure that the mouth of the toner bottle is closed. Shake the toner bottle up and down about six times, then turn the toner bottle upside down and shake it again. 5 - 6 times 5 - 6 times CAUTION! Toner is not
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    3. Peel the toner seal film. NOTE: Before peeling the toner seal film, make sure that the projection of the toner bottle cap is located at the click point. If it is not, turn the bottle cap counterclockwise to move the projection to the click point as shown in the figure below, and then peel the
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    5. Hold the top of the bottle and tap the side to transfer the toner into the Toner Hopper Unit. 6. When the toner bottle is empty, turn it back in a half circle and take it out. Empty Toner Bottle Toner Supply Cover 180° 7. Close the Toner Supply Cover and discard the empty toner bottle. 6-6 Care
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    Replacing the Toner Collector Bottle When the OCP displays the message Toner Bottle Full, replace the Toner Collector Bottle with a new empty bottle. 1. Open the Toner Collector Bottle Cover and the Inner Cover. (The Toner Cover Door is located at the right side of the printer next to the MBT.) 2.
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    6. Dispose of the full toner bottle properly. WARNING! Waste materials should be disposed of or incinerated under conditions which meet all federal, state and local environmental regulations. Since regulations may vary from one region to another, check with the agency that governs waste disposal in
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    4. Lock the empty developer bottle by turning the developer bottle cap about 160 degrees in the direction shown below. 160° CAUTION! Hold the developer bottle when you turn the cap so that the bottle is not turned together with the cap. 5. To start the exhaust process, make the following selections
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    Supplying the Developer Mix 1. Take the new developer bottle out of the box and shake it. 2. Remove the duct cap from the developer duct. 3. Place the new developer bottle onto the developer unit duct. Cap 6-10 Care and Maintenance OG L 00
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    4. Lock the bottle in place by turning the developer bottle cap about 160 degrees in the direction shown below. 160 CAUTION! Hold the developer bottle when you turn the cap so that the bottle is not turned together with the cap. 5. To start the replacement process, make the following selections
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    7. Place the duct cap back on the developer duct. 8. Clean any spilled developer from the printer. 9. Close the Front Cover. NOTE: Save the empty developer bottle for use during the next developer exhaust process. 6-12 Care and Maintenance OG L 00
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    Replacing the Drum Unit To remove the Drum Unit: 1. Open the Front Cover of the printer. 2. Turn the handle clockwise to release the Drum Unit. TH Handle 3. Turn the Drum Center Lock until the tab on the side of the lock appears. Push the tab to release the Lock. Pull the drum center lock out of
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    4. Using the grip of the front side of the drum unit, pull it out until the stopper behind the unit catches, then hold the handle and lift the drum unit to remove it. Drum Unit Handle Drum Unit Front Guide 6-14 Care and Maintenance OG L 00
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    To install the new Drum Unit: 1. Align the groove on both sides of the Drum Unit to the Drum Unit Front Guides that are located on the front side of the Console Frame. Push the front grip of the Drum Unit until the Drum Unit is set in the proper position. Drum Unit Front Guide Center Shaft Drum
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    Replacing the Fuser Cleaning Web To remove the Fuser Unit: 1. Open the Front Cover of the printer. WARNING! The Fuser Unit is very hot. Do not touch any parts of the Fuser Unit except those parts which are used to replace the Fuser Cleaning Web. Do Not open the Fuser Unit and Tray 1 at the same
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    3. Open the Web Holder Plate as shown below. Web Holder Plate 4. Pull the handle up and use it to lift the Fuser Cleaning Web out of the Fuser Unit. Handle Fuser Cleaning Web Fuser Unit Care and Maintenance OG L 00 6-17
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    To install the new Fuser Cleaning Web: 1. Slide the Fuser Cleaning Web into the slots of the Fuser Unit and lock it into place by pushing down the handle. Handle Slot Slot 2. Close the Web Holder Plate and push the Fuser Unit back in. 3. Close the Front Cover. 4. To clear the usage counter for the
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    Replacing Staples (Standard or Booklet Maker Finisher) To replace staples in the Finisher, follow the steps below. For instructions on replacing staples in the Publishing Finisher, refer to the Publishing Finisher User’s Guide. Replace the staple cartridge when LOW STAPLE (R) or LOW STAPLE (F) is
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    3. Pull up the cartridge housing, then remove it by sliding it along the stapler rail. 4. Remove the empty cartridge from the cartridge housing. 5. Insert the new cartridge into the housing. NOTE: Do not remove any staples remaining in the housing, otherwise, the first set output to the Finisher
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    6. Insert the cartridge housing by sliding it along the stapler rail, then push it down and in to secure it in place. 7. Return the stacker unit to its original position. 8. Close the Finisher door. Care and Maintenance OG L 00 6-21
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    Clearing Paper Jams When a paper jam occurs, an illustration of the printer is displayed on the OCP with a highlighted box indicating the paper position. 1. If the illustration indicates paper is in the Input Station, open the IS cover first and remove the paper. 2. Close the IS cover and check the
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    The following shows the correlation between error code and paper jam location. Finisher Relay Unit Rear Engine Front Engine Upper Tray MBT Input Station HCF Elevator Tray E0C2 E0C3 E0C4 E0C5 E0C6 E0C7 E064 E065 E066 E067 E068 E069 E06A E06B E06C Fuser E070 Paper Feed Out E05E Fuser Drum Unit E05A
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    Paper Feed Out Jam E134 E135 Drum Wrap E118 E119 Fuser Jam E128 E134 Flip Jam E129 Multi Feed Jam E157 E158 E159 E15A E15B E15C E15D E15E Drum Unit Fuser Flip Regist Jam E110 E111 E112 E113 E18C Regist TH Return Path 1 Switchback Over Skew E150 E151 E152 E153 E154 E155 Return Path 3 Pick Decurler
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    Vertical Path Cover (Front Engine) Follow the steps below to clear paper from the Vertical Path Cover. NOTE: The Vertical Path Cover is also referred to as the “Input Station Cover” (IS cover). 1. Open the Vertical Path Cover and remove the jammed paper. Paper along the paper path is automatically
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    Relay Unit Area Follow the steps below to clear paper from the Relay Unit area: 1. Open the Relay Unit front cover and the Tab. 2. Remove the jammed paper. 1 2 3. Open the Switch Back Cover. NOTE: The Switch Back Cover is located on the left side of the printer, but is accessed from inside of the
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    4. Turn the Fuser Unit Handle to the RELEASE position and rotate the blue knob in the direction shown below to remove the jammed paper. NOTE: The jammed paper may come out of the slit below the cove Fuser Unit Handle Knob Slit 5. Close the Switch Back Cover. Then close the Tab. 6. Pull the Lever to
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    8. Open Paper Guide B and remove the jammed paper Paper Guide B 2? ?1 9. Close Paper Guide B. 10. Open the IS Cover and rotate the blue knob in the direction shown to remove the jammed paper. 1? 3 ? Knob IS Cover 2? 6-28 Care and Maintenance OG L 00
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    11. If paper is jammed in the section marked “A” below, loosen the Thumb Screws, open the Paper Guide C. Thumb Screw (Black Knob) 12. Remove the jammed paper, then close the Paper Guide C and tighten the Thumb Screw. Paper Guide C P a p e r G u id e C 13. Close the IS Cover. Care and Maintenance OG
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    14. Remove jammed paper from the bottom. 15. Verify Paper Guide A and B are securely closed. 16. Touch 6-30 on the OCP to clear any error messages. Care and Maintenance OG L 00
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    Paper Feed Block Area (Front and Rear Engine) Follow the steps below to clear paper from the Paper Feed Block area. 1. Open the Front Cover. 2. Turn the TH handle and Fuser handle to the RELEASE position. Fuser Handle TH Handle Care and Maintenance OG L 00 6-31
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    3. Rotate the blue knobs as shown below to remove any jammed paper. Knobs Paper Guide Tabs 4. Turn the TH handle to the LOCK position. 5. In duplex printing, remove any jammed paper from the Paper Guide Tab. While holding the Paper Guide Tab up, rotate each blue knob as shown below to remove any
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    7. If a paper jam occurs in the Fuser Unit, hold up the fuser Latch and pull out the Fuser Unit. Fuser Latch Fuser Latch Fuser Unit Fuser Unit 8. Lower the Fuser Unit Handle and remove the jammed paper. Fuser Latch Jammed paper Fuser FuserHandle Handle CAUTION! Do not attempt to removed the jammed
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    Trays 1, 2, and 3 Follow the steps below to clear paper from Trays 1, 2, and 3. Tray 1 WARNING! Do not open Tray 1 if the Fuser Unit is pulled out. The printer may tip over causing personal injury or damage to the printer. 1. Open the tray and remove the jammed paper. 2. Close the tray. 3. Touch on
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    Multi-bypass Tray Follow the steps below to clear paper from the MBT. 1. Remove the jammed paper by pulling it out in the direction shown below. 2. Touch on the OCP to clear any error messages. High Capacity Feeder Follow the steps below to clear paper from the optional HCF. WARNING! The table
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    2. Take out the Top Cover and remove any jammed paper. 3. Return the Top Cover to its original position and close the door of the HCF. 4. Touch on the OCP to clear any error messages. Tab Stock Jam Recovery If a jam occurs when the tab stock is in the paper path, follow the steps below to clear the
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    Finisher Jam (Standard or Booklet Maker) If a jam occurs in the finisher, follow the steps below to clear the jam and resume the print job. For the Publishing Finisher or the Container Stacker, please refer to the relevant User’s Guide. 1. Open the Finisher Front Cover. Finisher Front Cover 2. Move
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    3. Open the Switch Back Cover and remove the paper. NOTE: The Switch Back Cover is located on the left side of the printer but is accessed from inside of the Finisher. 4. Open the Front Cover and turn the fuser unit handle to the Release position and rotate the blue know in the direction of the
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    6. Pull out the Stacker and remove the paper from the Delivery Tray. Care and Maintenance OG L 00 6-39
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    Clearing Wedged Staples Follow the steps below to clear wedged staples. 1. Open the Finisher Front Cover. 2. Pull out the stacker unit using the handle. 3. Pull up the cartridge housing and slide it along the stapler rail to remove it. 6-40 Care and Maintenance OG L 00
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    4. Pull the lever of the cartridge, then open the cover. Cover Cartridge Lever 5. Remove the wedge staples. 6. Close the cover. 7. Insert the cartridge by sliding it along the stapler rail. Push in and down to secure it in place. 8. Return the stacker unit to its original position. 9. Close the
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    Cleaning the Printer In order to maintain print quality, thoroughly clean the printer following the instructions below. When cleaning the printer, pay particular attention to the notes and cautions for safe maintenance. CAUTION! Power OFF the printer prior to cleaning. Do not use solvent on the
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    Cleaning the Printer Covers 1. Wipe with a water-moistened, lint-free, soft cloth. 2. Dry with a clean, lint-free soft cloth. Cleaning the Inside of the Printer 1. Open the Front Cover. 2. Using a dry, lint-free cloth, clean inside the Front Cover by wiping any visible toner away. 3. Close the
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    2. Clean inside the tray, especially the corners, by wiping any visible toner away with a dry lint-free cloth. 3. Load the paper back into the tray and close the tray. Cleaning the Toner Bottle Joint 1. Open the Toner Supply Cover. 2. Clean inside the Toner Supply Cover by wiping any visible toner
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    4. Clean the Paper Guide, TR Guide, and the Lower Stay (C), and NIP Guide by wiping any visible dust away with a dry lint-free cloth. Drum Wrap Sensor Lower Stay (C) Conveyance Belt TH Handle Paper Guide NIP Guide TR Guide 5. Replace the Drum Unit. 6. Turn the TH Handle to the LOCK position. 7.
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    Cleaning the Toner Collector Bottle Area (Front and Rear Engine) 1. Turn off the power. NOTE: If the power is not turned off prior to removing the Toner Collector Bottle, the counter will be reset. 2. Open the Toner Collector Bottle Cover and the Inner Cover 3. Remove the Toner Collector Bottle. 4.
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    Cleaning the Image Sensor and Multi Feed Sensor (Front and Rear Engine) 1. Open the IS Cover. 2. Insert the top of the blower in the gap of the outer Paper Guide Assembly and the Paper Guide Stay Assembly. 3. Squeeze the blower to force air into the area. Repeat approximately every 5 cm along the
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    Replacing the Color Kit 1. Open the Front Cover of the Rear Engine. 2. Pull the lever to open the top cover. Top Cover Lever 3. Lift the top cover all the way up until the arm is locked. Top Cover Arm 4. Remove the Drum Unit. See “Replacing the Drum Unit” on page 6-13. 6-48 Care and Maintenance OG
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    Remove the Developer Unit 1. Lift up the Lever. 2. Using the Developer Duct, slowly pull out the Developer Unit until the handle is accessible. Use the Handle and the Duct to completely pull out and remove the Developer Unit. Lever Duct Handle Developer Unit CAUTION! The Developer Unit is heavy.
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    Attach the Toner Hopper Shutter 1. Slide the Toner Hopper Shutter toward the back and align the two projections on the Shutter with the oval openings on the Hopper Unit. 2. When the Shutter and Hopper Unit are aligned, push up to set the Shutter in place. 3. Set the Latch by Installing the Shaft
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    4. Pull out the Toner Hopper Unit using the two handles. 5. Install the new color Toner Hopper Unit in the reverse order. 6. Pull down the Latch and remove the Toner Hopper Shutter. 7. Install the new color Developer Unit in the reverse order. See page 6-49. Care and Maintenance OG L 00 6-51
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    8. Lift the Arm and close the Top Cover. 9. Press the area marked “A” to lock the Top Cover. 10. Close the Front Cover. Top Cover Front Cover 6-52 Care and Maintenance OG L 00
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    Handling and Storing Supplies and Consumables Paper Proper handling and storing of paper are important to optimize the performance of the printer. For best results, follow the instructions below. See Appendix C for more details on purchasing, loading, storing, and troubleshooting paper. When
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    Replacing the Charger Unit (Rear Engine Only) The OCP displays “Clean Charger Unit” when the charger unit needs to be replaced (every 200,000 images). The replace the charger unit, perform the following steps. 1. Open the Rear Engine Front Cover. 2. Remove the OPC drum. 6-54 Care and Maintenance OG
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    3. Remove the charger stopper by removing the purple thumbscrew. (Using the special tool may make it easier to remove the thumbscrew. Charger Stopper Thumbscrew (64mm) Charger Half Blank Grid Special Tool CAUTION! Take care not to touch the grid wires. Touching the grid wires with your fingers may
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    Reset Charger Counter To reset the charger counter, make the following selections from the OCP: Setup / Consumables / Rear Engine / Charger / „ 6-56 Care and Maintenance OG L 00
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    Replacing the Corotron Unit (Rear Engine Only) The OCP displays “Clean the Corotron Unit” when it needs to be replaced (every 200,000 images). To replace the corotron unit, perform the following steps. NOTE: There is an extra corotron unit in the accessory box. Store the used corotron unit in the
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    3. Remove the 2 screws securing the black plastic cover on the TH assembly. Connectors Brown Violet Red Black Corotron Unit Sensor Cable Thumbscrew (79mm) Motor Cable TH Cable Cover Special Tool Thumbscrew (42.5 mm) 4. Unplug the 2 connectors, disconnect the cable from the cable clamp located on
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    Reset the Corotron Counter To reset the corotron counter make the following selections from the OCP: Setup / Consumable / Rear Engine / Corotron / „ Care and Maintenance OG L 00 6-59
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    Toner and Developer Proper handling and storage of the toner bottle and developer bottle are important to optimize printer performance. For best results, follow the instructions below. When Purchasing „ Use only toner and developer which are specified for the printer. Print quality may be degraded
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    Detach Voltage Adjustment The Detach Voltage is sensitive to elevation, humidity, and paper type. The default setting is “144”; however, it may be necessary to adjust the setting based on the conditions at the installation site. E118, E119, E128, and E134 errors are an indication that an adjustment
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    Individual Tray Adjust Not Supported If individual tray adjustment is not supported, use the following procedure to adjust the Detach Voltage Settings: 1. Select Printer / Options / / Detach Voltage / Front Engine Press the Default button to make the setting “144” for both the front and back pages.
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    Individual Tray Adjust Supported 1. Select Printer / Options / Trays. / Detach Voltage / Front Engine / Tray # or All NOTE: When All Trays is selected, any adjustment you make is common to all trays without having to select them individually. Press the Default button to make the setting “144”. 2.
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    Print Density Adjustment The print density is adjustable in five levels. Perform adjustment according to the following procedure. 1. Using the OCP select Printer / Options / Print Density. The following screen is displayed. 2. Select either “Front Engine” or “Rear Engine”. The following screen is
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    Heat Roller Temperature Adjustment The heat roller temperature is adjustable in three levels. Perform adjustment according to the following procedure. 1. From the OCP, select Printer / Options / Heat Roll Tmp. The following screen is displayed. 2. Select either “Front Engine” or “Rear Engine”. The
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    Laser Power Adjustment The laser power is adjustable within the range from +15 to –15. Perform adjustment according to the following procedure. 1. From the OCP, select Printer / Options / Laser Power Adj. The following screen is displayed. 2. Select either “Front Engine” or “Rear Engine”. The
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    H Positioning Adjustment H Positioning is set to either enable or disable for each tray. Perform adjustment according to the following procedure. 1. From the OCP select Printer / Options / H Positioning. The following screen is displayed. 2. Select a tray. The following screen is displayed: 3.
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    6-68 Care and Maintenance OG L 00
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    Appendix A Safety Information General „ For the safety of the personnel and the product, operate the equipment according to the instructions in this user’s guide. The manufacturer will not be responsible for any problems or damage that arise from improper use. „ Electrical specifications and safety
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    Front / Rear Engine Front /Rear Engine A-2 Safety Information OG L 00
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    Certifications FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
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    CE Mark The CE mark applied to this product symbolizes Ricoh Printing Systems’s declaration of conformity with the following applicable Directives of the European Union as of the dates indicated: January 1, 1995: Council Directive 72/23/EEC amended by Council directive 93/68/ EEC, approximation of
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    When Installing and Relocating the Printer Power Specifications Rated Voltage Rated Frequency Rated Current 200-240V 50/60 Hz Input 1: 12A Input 2: 12A Power Cords WARNING! Connect the power plug only to a properly rated power outlet. Otherwise, a fire or shock hazard may result. Never use
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    „ If your printer produces smoke, excessive heat, unusual noises or odors, or if any liquid is spilled into the printer, immediately switch off and unplug the printer. „ If the power cord is broken or insulated wires are exposed, be sure to get them replaced. (Do not use the damaged cord.) CAUTION!
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    Positioning the Printer Safely To prevent the risk of electric shocks and personal injury, fire, and printer damage: „ Switch off the printer before connecting the interface cable or optional accessory. CAUTION! Do not place the printer near heaters or volatile, flammable, or combustible materials.
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    Operating Precautions „ Take care not to allow ties, sleeves, shirts and long hair to be caught in the printer while operating. „ Be careful not to touch the hazardous parts near the caution labels. „ Be sure to avoid accidentally powering on the printer or pressing switches on the operator’s panel
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    SAFETY PRECAUTIONS „ Always keep the area around the printer tidy. Use the printer under the proper lighting (500-1,000 lux.). Keep sufficient space around the printer so the hoppers can be pulled forward. Space required in the vicinity of the printer is as follows: Front side: 1.2 meters Left,
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    „ Toner und Entwickler bestehen aus pulverförmigen Partikeln. Vermeiden Sie das Einatmen von Toner oder Entwickler, wenn Substanzen aus Versehen verschüttet werden und in der Luft zirkulieren. Werden diese Substanzen auf den Boden verschüttet, entfernen Sie sie sofort rait einem mit Wasser
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    Care of Printer Supplies „ Store the paper, toner, and other supplies in a place free from direct sunlight and away from any heating apparatus. Keep them in a dry, cool, clean environment. „ Store paper that has been removed from its wrapper, but not loaded into the drawer, in a sealed, plastic bag
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    A-12 Safety Information OG L 00
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    Appendix B Printer Specifications What This Appendix Contains This appendix contains specification information pertaining to the following topics. „ Base Printer „ Printing Speed „ Consumables Printer Specifications OG L 00 B-1
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    Specifications Base Printer Design and specifications are subject to change without notice. Item Specification Imaging Method Electro-Photography. Exposure System Semiconductor 2 laser beam (laser diode) scanning. Image Resolution 600 x 600 dots per inch (dpi). Controller PowerPC 750 375 MHz
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    Printing Speed Paper size and printing speed are shown in the following tables. These speeds are applicable when printing 2 or more pages to a standard tray. Black/Black Printing Paper Size Simplex Tray 1, 2, 3, HCF ppm/ipm Duplex Tray 1, 2, 3, HCF ppm/ipm Simplex MBT ppm/ipm Duplex MBT ppm/ipm A5
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    Black/Color Printing Paper Size Simplex Tray 1, 2, 3, HCF ppm/ipm Duplex Tray 1, 2, 3, HCF ppm/ipm Simplex MBT ppm/ipm A5 SEF Approx. 92/184 Approx. 92/184 Approx. 82/164 B5 LEF Approx. 92/184 Approx. 92/184 Approx. 82/164 A4 LEF Approx. 92/184 Approx. 92/184 Approx. 82/164 A4 SEF Approx. 50/184
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    Consumables The expected life of consumables follows. Consumable Life Expectancy Toner (Black) 45,000 images (4% coverage) Developer Mix (Black) 600,000 rotations (480,000 images) Toner (Color) 80,000 images (1.5% coverage) Developer Mix (Color) 600,000 rotations (480,000 images) Drum Unit 500,000
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    B-6 Printer Specifications OG L 00
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    Appendix C Paper Specifications Media Guidelines Several types of media can be used in the printer, provided they meet certain guidelines. This appendix provides criteria for purchasing print media. You will also find guidelines for printing on special print media. General Media Recommendations Use
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    Paper Specifications Characteristics Recommendation Paper Grade No. 1 or No. 4 Xerographic (Note 1) Fiber Composition 100% chemical wood pulp Color White or pastel color Ash Content 18% maximum (Notes 2 and 4) Filler Kaolin or china clay (aluminosilicate) or calcium carbonate. Titanium dioxide or
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    Paper Weight Paper weight (also referred to as basis weight) for the U.S. market is measured as the weight in pounds of a ream of paper in the basic size for that grade of paper. The basic size differs between the various grades of paper. For cross reference information of basis weight for
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    Paper Composition Use paper made from 100% chemical wood pulp. Paper that contains mechanicallypulped wood or cotton is not recommended due to natural impurities, such as CaCO3, that can contaminate the surface of the photoconductor, thereby decreasing the life of the photoconductor and/or the
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    Paper Smoothness Paper smoothness affects print quality and paper handling. Paper should not have a rough texture. A rough texture provides poor toner adhesion, particularly in “black fill” areas. Neither should the paper be too smooth, as this can also affect toner adhesion. Paper that is too
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    Paper Curl Paper curl is a very significant factor in printer performance. It can affect the printer in the following ways: „ Paper jam, paper skew and ability to be picked up „ Paper stacking uniformly in the output stacker „ Paper wrinkles through the heat roller (fuser). Nearly all paper has
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    Recycled Paper Recycled paper is made from used paper. The used paper is dissolved into fibers and then mixed with new paper fibers. However, various kinds of low-grade used paper (such as newspapers and magazines) are added to high-grade old paper. The paper manufacturer must have a high level of
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    Special Media The printer can use special media that has been designed and treated for xerographic use. „ Preprinter paper „ Prepunched paper „ Adhesive labels „ Perforated paper „ Tab paper „ Transparencies It is recommended that a small sample (500 to 1000 sheets) of the special paper be tested
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    Ink Recommendations Ink used in preprinting should be non-volatile and oily. Ink suitable for pre-printing is cured by: „ Ultraviolet or heat (cured for 1 day) „ Oxidative polymerization (cured for 7 days) „ Ink cured by heat (Tinplate Ink) Before using preprinted forms, make sure the ink is
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    Prepunched Paper Prepunched paper should be flat and without deformation. Do not use paper with ragged or damaged hole edges. Any paper pieces resulting from the punching operation and paper dust should be removed before using. Use prepunched paper with holes that conform to the following
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    Adhesive Labels An adhesive label is paper with a pressure-sensitive adhesive backing. Label stock consists of three components: the top or face sheet, the adhesive, and the liner or carrier sheet, sometimes referred to as the backing. Note the following points about label stock: „ When exposed to
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    Adhesive Label Configuration The illustration on the left shows label stock with space between the individual labels. This can cause paper jams and/or labels to peel off during the printing process. The illustration on the right shows the recommended label stock without spaces between the
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    Adhesive Label Specifications Use the following specifications when purchasing label stock. Characteristics Recommendation Total Basis Weight Notes 2 and 4 42 lb. (160 g/m2) (includes face sheet, adhesive, and carrier) Caliper Notes 1, 2, and 4 5.7 mils (145 mm) maximum (includes face sheet,
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    Perforated Paper A perforation is a series of holes punched through the paper to aid in the separation of one piece from another. Perforated paper can cause jams, misfeeds, and even printer damage. The following guidelines should be used when ordering perforated paper: C-14 „ Perforations should be
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    „ Do not print within a 5 mm area around the perforations. 5 mm (0.2 in) 5 mm (0.2 in) Tab Stock The following sizes and weights of tab stock are supported. Tab Cut Paper Size Paper Weight 3-cut A4/Letter 42 lb. (163 g/m2) 5-cut A4/Letter 42 lb. (163 g/m2) 8-cut A4/Letter 42 lb. (163 g/m2)
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    Printing Guidelines Printable Area Printable area means the area of the page on which you can print. Print quality can degrade when printing outside the following print area: „ The printable area is 6 mm (0.24 in) from the top, 8 mm (0.31 in) from the bottom, and 5 mm (0.2 in) from the left and
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    Proper Paper Handling Paper is easily affected by storage conditions such as temperature and humidity. If the proper moisture content of the paper is not maintained, the paper may become deformed and cause paper jams. Take the following precautions to avoid paper problems: 1. Unwrap paper just
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    Check Paper Quality Carefully examine the paper when unwrapping or before loading into the tray. Discard paper with creases, tears, dog-eared corners, curled edges, wavy edges, or tight edges as it may cause paper jams or paper skewing. C-18 Paper Specifications OG L 00
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    Loading Paper 1. Do not pick up or hold too much paper at one time. For example, when loading 1000 sheets of paper, load them 200-250 sheets at a time. 2. Gently place the paper vertically in the tray. Do not slide the paper into the tray. Check to see that paper is correctly loaded. Look for
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    C-20 Paper Specifications OG L 00
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    Appendix D Finisher Adjustments Adjust the stapling and folding position if the folding unit is connected to the Finisher. Test Print a. 1. Power on the Printer. 2. Set the paper in the desired Hopper. 3. Execute Test Print. a. Select Printer Menu on the Main Menu screen. b. Select Test Print. c.
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    Adjust the Folding Position a. decline. 1. Adjust the Folding Position. „ a. Select Finisher Menu on the Main Menu screen. b. Select Folder. c. Select desired paper size (Select for more paper size options.) The current adjustment value is displayed. d. Select [+] to shift the folding position to
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    2. Calculate an adjustment value. How to calculate: If adjusting the folding position largely by 0.5mm, add 0.5 to the current adjustment value to arrive at the new adjustment value. a. a. Select current value. c u rr e n t v a lu e b. Input the “new adjustment value” (calculated value) using the
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    e. Select Previous Menu [ ]. The display will return to the Main Menu Screen. e. 3. Execute Test Print to check the folding position. See page D-1. FOLD/STAPLE ACCURACY Between staple line and fold line 1.3mm (max) Between staple line and center line +/- 1.3mm (max) Between fold line and center
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    Adjust the Stapling Position 1. Adjust the stapling position. a. a. Select Finisher Menu on the Main Menu screen. b. Select Stapler. c. Select desired paper size (Select for more paper size options.) The current adjustment value is displayed. d. Select [+] to shift the stapling position to the
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    2. Calculate an adjustment value. a. How to calculate: If adjusting the stapling position largely by 0.5mm, add 0.5 to the current adjustment value to arrive at the new adjustment value. a. Select current value. c u r r e n t v a lu e b. Input the “new adjustment value” (calculated value) using the
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    e. Select Previous Menu [ ]. The display will return to the Main Menu Screen. e. 3. Execute Test Print to check the folding position. See page D-1. FOLD/STAPLE ACCURACY Between staple line and fold line 1.3mm (max) Between staple line and center line +/- 1.3mm (max) Between fold line and center
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    D-8 Finisher Adjustments OG L 00
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    Glossary Numbers 10/100 BaseT. IEEE 802.3 specification, using unshielded twisted pair wiring and running at 10/100 Mbps. A ANSI. American National Standards Institute. The coordinating body for voluntary standards groups within the United States. ANSI is a member of the International Organization
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    Control Code. A type of PCL language command. An ASCII character that initiates a printer function. Controller. The board that controls the engine. Contains firmware, I/O connectors, RAM, and the main CPU. CPI. Characters Per Inch. CPU. Central Processing Unit. D Data. Factual information, commonly
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    F Face down. Printed pages that exit the printer printed side down. Face up. Printed pages that exit the printer printed side up. Factory Defaults. Printer settings applied when the printer is manufactured. H HCF. High Capacity Feeder. HDD. Hard Disk Drive. I IEEE. Institute of Electrical and
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    O OCP. Operator Control Panel. Operating System. Software that controls the execution of programs. Orientation. Position of the print on the page. In Portrait orientation, the print runs from the top to bottom margins across the narrow width of a sheet of paper. In Landscape orientation, the print
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    R RAM. Random Access Memory. A type of internal memory that stores data temporarily. ROM. Read-only Memory. A type of internal memory that is used to store programs and data vital to the printer's basic operation permanently. S ScanCenter. An option provided for walk-up copying. Also referred to as
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    V Virtual printer. A logical printer definition within the physical printer. To the network server and workstations, each virtual printer appears as a single physical printer. VMS. Digital Equipment Corporation (DEC) operating system. VPT. Virtual Printer Technology. The virtual printer feature of
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    Index Index-1 OG L 00
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    Index-2 OG L 00
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